Travel Coordinator

Elife Transfer; Cancún; Remote; MXN 300,000 - 540,000; Full time

Benefits offered by this job

Remote-friendly

Variable compensation

Startup growth potential

Job summary

Elife is expanding its partnerships team to accelerate growth in mobility operations across regions. This role focuses on daily operations, driver and fleet recruitment, and data-driven decision making.

You will collaborate with Customer Service, Travel Consultants, and external vendors, analyze performance trends in Excel, and drive continuous improvements in a fast-paced, remote-friendly environment. Ideal candidates have 2–5 years in operations or logistics, strong analytical skills, and

Qualifications

• Bachelor’s degree in Business, Operations, Engineering, or a related field.
• 2–5 years of experience in operations, logistics, mobility, or similar environments.
• Strong analytical skills with proficiency in Excel.
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
• Strong problem-solving and communication skills.
• Experience working with cross-functional teams.
• Operational excellence.
• Proactivity and ownership.
• Adaptability in dynamic environments.

Responsibilities

• Execute daily operations, including trip allocation and dispatching.
• Driver and fleet recruitment.
• Ongoing driver/fleet follow-up and training.
• Collecting and monitoring customer reviews.
• Manage operational incidents in a timely and effective manner.
• Perform data analysis using Excel to support operational decisions.
• Analyze performance trends (MTD, MoM) and report key deviations.
• Monitor and evaluate key performance metrics including reviews, driver activity, revenue.
• Propose and implement improvement initiatives with supervisors for assigned regions.
• Work cross-functionally with Customer Service, Travel Consultants, and external vendors.
• Execute continuous improvement actions defined by the operations team.

Skills

Excel proficiency

Analytical skills

Cross-functional teamwork

Problem solving

Communication skills

Proactivity

Ownership

Adaptability

Education

Bachelor's degree in Business/Operations/Engineering

Job description

Elife is a global mobility and financial services platform delivering scalable, technology-driven solutions across transportation, payments, and partnership ecosystems. With a managed fleet model operated under direct control — covering driver onboarding, training, routing, and performance management — elife offers enterprise partners reliable, accountable, and standardised service delivery at scale. Elife is also a super app enabler, bringing mobility to the heart of neobanks and fintechs.

As Elife continues its global expansion, we are building a world-class partnerships team to accelerate strategic growth across key regions.

Vision:

Reliable ground transportation services globally with all types of vehicles.

Mission:

Empower high-quality local fleets

Corporate Culture:

• Team collaboration,
• Never "not my job", end-to-end ownership,
• Continuous learning and improvement,
• Hard-working and pragmatic,
• Don’t be a middleman,
• Result-driven

Key Responsibilities

• Execute daily operations, including:
• Trip allocation and dispatching
• Driver and fleet recruitment
• Ongoing driver/fleet follow-up and training
• Collecting and monitoring customer reviews
• Manage operational incidents in a timely and effective manner, ensuring minimal disruption to service
• Perform data analysis using Excel to support operational decisions
• Analyze performance trends and variations (MTD, MoM), identifying and reporting key deviations
• Monitor and evaluate key performance metrics, including:
• Customer reviews
• Driver activity and engagement
• Revenue and profitability
• Propose and implement improvement initiatives in collaboration with supervisors for assigned regions
• Work cross-functionally with Customer Service, Travel Consultants, and external vendors to ensure smooth operational execution
• Execute continuous improvement actions defined by the operations team

Qualifications

• Bachelor’s degree in Business, Operations, Engineering, or a related field
• 2–5 years of experience in operations, logistics, mobility, or similar environments
• Strong analytical skills with proficiency in Excel
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment
• Strong problem-solving and communication skills
• Experience working with cross-functional teams
• Operational excellence
• Proactivity and ownership
• Adaptability in dynamic environments

100% Remote job, no need to commute to or from the office.

Earn variable compensation

Work in a startup company with great growth potential in leadership and responsibility.

Collaborate with multicultural team members distributed across 24th countries.