Head of Global Trade Solutions Operations

Hsbc Global Services Limited; Xico; On-site; MXN 800,000 - 1,400,000; Full time

Job summary

HSBC Global Services Limited in Mexico is seeking a Senior Manager to lead the Trade Services Transactions Processing team within GTS. You will oversee SLA adherence, risk evaluation, and provide technical trade product expertise to clients and internal stakeholders.

You'll drive operational performance, manage large-scale processes and collaborate across regions to support strategic initiatives and profitability while ensuring compliant, high-quality client service.

Qualifications

• Experience in banking operations, trade finance or a related field.
• Strong knowledge of core trade, trade loans, and processing of warranties.
• Advanced English and Spanish, both written and spoken.

Responsibilities

• Lead trade services transactions processing team and ensure SLA adherence.
• Evaluate transactions from risk perspective and provide technical trade product expertise.
• Support regulatory controls, risk management and governance within GTS.

Skills

Trade operations leadership

Bilingual English/Spanish

People management

Job description

HSBC Global Services Limited in Mexico is seeking a Senior Manager to lead the Trade Services Transactions Processing team within GTS. You will oversee SLA adherence, risk evaluation, and provide technical trade product expertise to clients and internal stakeholders.

You'll drive operational performance, manage large-scale processes and collaborate across regions to support strategic initiatives and profitability while ensuring compliant, high-quality client service.