Total Rewards System Analyst

HP IQ; Tlaquepaque; Presencial; MXN 450.000 - 600.000; Jornada completa

Descripción de la vacante

Your HR function demands a Total Rewards System Analyst who can manage cloud-based HR platforms like Workday and support future SaaS solutions. You will collaborate with IT, Payroll, and external vendors, documenting requirements and driving system enhancements.

With 3–6 years in HRIS or HR tech, you will test, release notes, and maintain guides while advancing HR digital transformation and automation initiatives using AI and workflow platforms.

Formación

• Bachelor’s degree in Information Systems, Human Resources, Computer Science, or a related field.
• 3-6 years of progressive experience in HRIS or HR technology roles.
• Direct experience deploying and maintaining SaaS-based HR systems.
• Familiarity with AI-based HR tools and enterprise ticketing/change management systems; experience with workflow automation platforms is a plus.

Responsabilidades

• Configure, integrate, and optimize SaaS-based Total Reward HR systems such as Workday in collaboration with IT, Payroll and external vendors.
• Solicits, develops, documents and manages business, functional and technical requirements and provides detailed design and business rules.
• Conduct system testing, including regression and user acceptance testing; manage release notes and validate post-deployment changes.
• Apply foundational knowledge of system architecture and software development methodologies to support system enhancements.
• Develop and maintain documentation such as user guides, training materials, and release notes to support system users.
• Partner with functional teams to assess business needs, document functional and technical requirements, and recommend effective technology solutions.
• Troubleshoot system issues and collaborate with teams to ensure timely resolution.
• Contribute to HR digital transformation initiatives and assist in planning the HR technology roadmap.
• Identify opportunities to automate and enhance HR processes using workflow tools and emerging technologies (AI Tools and Platforms).
• Monitor platform updates (Workday biannual releases and weekly service updates) and propose adoption strategies.

Conocimientos

Analytical mindset

Strong communication

Problem-solving

Ownership

Time management

Collaboration

Educación

Bachelor’s degree in Information Systems, Human Resources, Computer Science, or a related field

Herramientas

Workday

Workflow automation

Descripción del empleo

Total Rewards System Analyst

Description -

Position Summary

Our HR System Total Rewards Analyst is a key contributor to the organization’s HR technology strategy. This role is responsible for managing and optimizing cloud-based HR platforms such as Workday as well as supporting the implementation and maintenance of future SaaS solutions. Success in this role requires collaboration skills, a strong understanding of HR systems, analytical and problem-solving skills, and the ability to communicate complex technical concepts to a wide range of audiences.
This position offers a dynamic opportunity to engage globally across departments, drive innovation in HR processes, and help shape the future of HR technology within the organization. If you’re passionate about HR systems and eager to make a meaningful impact, we encourage you to apply.

Key Responsibilities

System Administration & Support

• Configure, integrate, and optimize SaaS-based Total Reward HR systems such as Workday in collaboration with IT, Payroll and external vendors.
• Solicits, develops, documents and manages business, functional and technical requirements and provides detailed design and business rules to support the requirements.
• Conduct system testing, including regression and user acceptance testing; manage release notes and validate post-deployment changes.
• Apply foundational knowledge of system architecture and software development methodologies to support system enhancements.
• Develop and maintain documentation such as user guides, training materials, and release notes to support system users.

Stakeholder Collaboration

• Partner with functional teams (Total Rewards, HR Operations, IT, Payroll, etc.) to assess business needs, document functional and technical requirements, and recommend effective technology solutions.
• Troubleshoot system issues and collaborate with teams to ensure timely resolution.

Continuous Improvement & Innovation

• Contribute to HR digital transformation initiatives and assist in planning the HR technology roadmap.
• Identify opportunities to automate and enhance HR processes using workflow tools and emerging technologies (AI Tools and Platforms)
• Monitor platform updates (e.g., Workday’s biannual releases and weekly service updates) evaluate business relevance and where applicable, propose adoption strategies to improve system functionality and user experience.

Qualifications

Education

• Bachelor’s degree in Information Systems, Human Resources, Computer Science, or a related field.

Experience

• 3-6 years of progressive experience in HRIS or HR technology roles.
• Direct experience deploying and maintaining SaaS-based HR systems.
• Familiarity with AI-based HR tools and enterprise ticketing/change management systems; experience with workflow automation platforms is a plus.

Technical Skills

• Proficient in configuring and maintaining SaaS-based HR systems.
• Strong understanding of HR data structures, business processes, and compliance requirements.
• Experience with enterprise workflow automation platforms is highly desirable.
• Certification in HR SaaS platforms (e.g., Workday Pro), Society for Human Resource Management-Certified Professional (SHRM-CP), and/or Professional in Human Resources (PHR)/ Senior Professional in Human Resources (SHPR) is a plus.

Soft Skills

• Analytical mindset with strong problem-solving capabilities.
• Strong ownership and attention to detail.
• Effective communicator with the ability to translate technical concepts into business-friendly language.
• Skilled in time management and prioritization in fast-paced environments.
• Collaborative and service-oriented, with the ability to mentor junior analysts and promote knowledge sharing.

Job

Human Resources

Schedule

Full time

Shift

No shift premium (Mexico)

Travel

Relocation

Equal Opportunity Employer (EEO)

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP's EEO Policy or read about your rights as an applicant under the law here: "Know Your Rights: Workplace Discrimination is Illegal".