Total Rewards: Benefits & Leave Administrator (Hybrid)

Cummins Inc; San Luis Potosí; Hybrid; MXN 260,000 - 340,000; Full time

Job summary

Cummins Inc. in San Luis Potosí, Mexico, seeks a Benefits, Leave & Disability Administrator to support US disability and leave processes within the Total Rewards team. This hybrid role collaborates with Payroll, People Support, HR and external vendors to ensure accurate processing and timely case resolution.

The role requires attention to detail, strong Excel skills, and English proficiency for business communication, with a focus on data accuracy and process execution across multiple programs.

Qualifications

• Experience supporting Payroll, Benefits, Leave or HR customer service.
• Strong English for business communication.
• Detail-oriented with ability to process transactions and document records.
• Proficient in complex leave and disability calculations across programs.

Responsibilities

• Provide administrative support for disability and leave cases, including STD/LTD and parental leave.
• Process employee information and transactions per established procedures.
• Ensure documentation is complete and recorded accurately in systems.
• Handle benefit and payroll-related transactions and calculations in HRIS.
• Respond to routine inquiries and escalate complex cases when needed.
• Maintain accurate case documentation across HR, case management, and vendor systems.
• Follow up on pending cases to support timely processing.
• Collaborate with Disability, Payroll, HR and vendors to resolve issues.

Skills

Attention to Detail

Customer Focus

Organization

Problem Solving

Collaboration

Data Accuracy

Analytical Thinking

Adaptability

HR Systems

Excel

Education

Bachelor's degree in Accounting, Business Administration, Human Resources, or related field

Tools

Oracle HCM Cloud

ServiceNow

HRIS systems

Microsoft Excel

Job description

Cummins Inc. in San Luis Potosí, Mexico, seeks a Benefits, Leave & Disability Administrator to support US disability and leave processes within the Total Rewards team. This hybrid role collaborates with Payroll, People Support, HR and external vendors to ensure accurate processing and timely case resolution.

The role requires attention to detail, strong Excel skills, and English proficiency for business communication, with a focus on data accuracy and process execution across multiple programs.