Hybrid Benefits, Leave & Disability Specialist

Cummins Latin America; San Luis Potosí; Hybrid; MXN 240,000 - 420,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Cummins Inc. in San Luis Potosí seeks a Benefits, Leave & Disability Administrator to join the Total Rewards team. Hybrid work setup: 3 days on site, 2 days remote, supporting US disability and leave processes and HR-related activities.

You will process cases, maintain records, assist with payroll-related tasks, and respond to employee inquiries in accordance with procedures. Collaboration with Payroll, People Support, and external vendors is essential.

Qualifications

• Experience in an administrative role supporting Payroll, Benefits, Leave, Disability or HR Customer Service.
• English proficiency for business communication.
• Detail-oriented with accurate processing of employee information transactions and case documentation.
• Strong math skills for leave, disability and payroll calculations involving multiple programs and pay elements.
• Customer service orientation and professional communication with employees and stakeholders.
• Excellent organizational skills and ability to manage multiple tasks against deadlines.
• Ability to follow documented processes, controls and escalate when needed.
• Willingness to collaborate with HR, Payroll and external vendors.
• Proficiency with Microsoft Excel and other MS Office apps.
• Ability to learn and navigate HR, Payroll case management and vendor systems.

Responsibilities

• Provide administrative support for disability and leave cases (STD, LTD, parental leave).
• Process employee information and transactions following established procedures.
• Review information to ensure required documentation is complete and recorded correctly.
• Handle benefit and payroll-related transactions and calculations.
• Respond to routine employee inquiries and escalate complex cases as needed.
• Maintain accurate case documentation and records in HRIS and vendor systems.
• Prepare routine reports and support audits and administrative tasks.
• Follow policies, procedures and controls to ensure consistent processes.

Skills

Attention to Detail

Customer Focus

Process Execution

Collaboration

Organization

Problem Solving

Data Accuracy

Adaptability

Analytical Thinking

Education

Bachelor’s degree in Accounting, Business Admin, HR or related field

Tools

Microsoft Excel

HRIS systems

Oracle HCM Cloud

ServiceNow

Job description

Cummins Inc. in San Luis Potosí seeks a Benefits, Leave & Disability Administrator to join the Total Rewards team. Hybrid work setup: 3 days on site, 2 days remote, supporting US disability and leave processes and HR-related activities.

You will process cases, maintain records, assist with payroll-related tasks, and respond to employee inquiries in accordance with procedures. Collaboration with Payroll, People Support, and external vendors is essential.