Disability, Leave & Benefits Analyst — Hybrid HR Ops

Cummins; San Luis Potosí; Hybrid; MXN 420,000 - 640,000; Full time

Job summary

Cummins Inc. is seeking a Senior Benefits, Leaves & Disability Analyst to join the Total Rewards team for Cummins Services – HR Operations at Cummins Comercializadora in San Luis Potosí, Mexico.

The role requires administering disability/leave programs, complex benefit and pay calculations, and collaborating across HR, Payroll and vendors. We expect advanced English, strong analytical skills, attention to detail, and a customer-focused approach to guide employees through the leave journey.

Qualifications

• Experience in Payroll, Benefits, Leave/Disability Administration or Total Rewards Operations with complex case handling.
• Advanced English proficiency with strong communication skills.
• Strong mathematical and analytical skills for complex pay calculations.
• High attention to detail in a high-volume environment.
• Strong problem-solving and root-cause analysis abilities.
• Customer-focused and empathetic support for employees.
• Excellent stakeholder management with HR, Payroll, managers and vendors.
• Ability to juggle multiple priorities and sensitive cases within deadlines.
• Proficient with Microsoft Excel and HR systems.
• Experience navigating HR, case management and vendor systems.

Responsibilities

• Administer disability and leave cases (STD, LTD, parental leave, and others).
• Perform and validate complex benefit and pay calculations.
• Manage employee inquiries and escalated cases with clear guidance.
• Review data accuracy for approvals, pay entries and deductions.
• Conduct first-level quality audits and coordinate corrective actions.
• Collaborate with Disability, People Support, HR, Payroll, managers and external vendors.
• Investigate discrepancies, identify root causes and document resolutions.
• Maintain case documentation across HR, case management and vendor systems.
• Lead process improvements to enhance accuracy, efficiency, compliance and experience.
• Act as SME for disability and leave processes and support capability building.

Skills

Payroll & Benefits

Leave/Disability Admin

Advanced English

Analytical Skills

Attention to Detail

Problem Solving

Customer Focus

Stakeholder Management

Multi-priority Handling

Excel

Education

Bachelor's degree in Accounting/Business/HR

Tools

Oracle HCM Cloud

ServiceNow

Job description

Cummins Inc. is seeking a Senior Benefits, Leaves & Disability Analyst to join the Total Rewards team for Cummins Services – HR Operations at Cummins Comercializadora in San Luis Potosí, Mexico.

The role requires administering disability/leave programs, complex benefit and pay calculations, and collaborating across HR, Payroll and vendors. We expect advanced English, strong analytical skills, attention to detail, and a customer-focused approach to guide employees through the leave journey.