Técnico de Diagnóstico Automotriz Remoto Senior

Placements24; Tuxtla Gutiérrez; Híbrido; MXN 670.000 - 1.116.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Paid time off

Descripción de la vacante

Placements24 is seeking an experienced Automotive Diagnostic Technician to provide expert remote diagnostics and guide on-site technicians across Mexico. You will analyze complex codes, interpret service bulletins, and lead remote troubleshooting to minimize downtime while maintaining high customer satisfaction.

This role requires 5+ years of hands-on diagnostic experience, ASE L1 preferred, strong electrical knowledge, and excellent communication skills for remote interaction.

Formación

• Minimum of 5 years hands-on automotive diagnostics experience.
• Proficient with advanced diagnostic software and hardware.
• Strong understanding of electrical systems and drivability issues.

Responsabilidades

• Provide remote diagnostic support for automotive issues.
• Analyze diagnostic trouble codes and data to identify root causes.
• Guide field technicians through complex repair and diagnostic procedures via phone/video.
• Interpret service bulletins and repair manuals to assist resolutions.
• Document findings, actions, and resolutions accurately.
• Stay updated on automotive technologies and diagnostic tools.
• Collaborate with engineering to feedback on issues and performance.
• Maintain high customer satisfaction through timely remote support.
• Contribute to diagnostic guides and knowledge base articles.

Conocimientos

Automotive diagnostics

Remote communication

Problem solving

Independent work

Educación

High school diploma

ASE L1 certification preferred

Herramientas

Advanced diagnostic software

Diagnostic hardware

Descripción del empleo

Placements24 is seeking an experienced Automotive Diagnostic Technician to provide expert remote diagnostics and guide on-site technicians across Mexico. You will analyze complex codes, interpret service bulletins, and lead remote troubleshooting to minimize downtime while maintaining high customer satisfaction.

This role requires 5+ years of hands-on diagnostic experience, ASE L1 preferred, strong electrical knowledge, and excellent communication skills for remote interaction.