Técnico de Campo en Telecomunicaciones — Vehículo

Placements24; Toluca; On-site; MXN 180,000 - 240,000; Full time

Benefits offered by this job

Competitive compensation

Health benefits

Company vehicle

Ongoing training

Career advancement

Tools provided

Job summary

Placements24 is seeking a proactive Telecommunication Field Support Technician for the Toluca, State of Mexico area. You will install, troubleshoot, and maintain telecom equipment at customer sites, ensuring reliable services and high customer satisfaction.

The role requires hands-on work, problem-solving, and the ability to work independently in field conditions. A high school diploma with electronics/telecom training an advantage, plus a valid driver’s license, are preferred.

Qualifications

• High school diploma or equivalent; technical training in electronics/telecommunications is a significant advantage.
• Previous experience in a field technician role in telecoms.
• Knowledge of residential and business telecom services (internet, cable, voice).
• Familiarity with hand tools, power tools, and testing equipment used in the field.
• Strong understanding of basic networking principles.
• Excellent customer service and communication skills.
• Ability to work independently, manage time effectively, and navigate service areas efficiently.
• Valid driver’s license and a clean driving record.
• Physical capability to climb ladders and lift equipment.

Responsibilities

• Install, troubleshoot, and repair telecommunications equipment (modems, routers, set-top boxes, voice services).
• Perform diagnostic tests on networks and equipment to identify and resolve issues.
• Ensure proper functioning of installed services at customer premises.
• Educate customers on using services and equipment.
• Interpret technical docs, service orders, and network diagrams.
• Maintain company vehicle, tools, and equipment in good condition.
• Follow safety protocols while on-site.
• Respond to service calls and complete work orders within timeframes.
• Provide feedback on recurring issues to management.

Skills

Customer service

Networking basics

Independent work

Time management

Driver's license

Education

High school diploma or equivalent

Technical training in electronics/telecommunications (advantage)

Tools

Hand tools

Power tools

Testing equipment

Job description

Placements24 is seeking a proactive Telecommunication Field Support Technician for the Toluca, State of Mexico area. You will install, troubleshoot, and maintain telecom equipment at customer sites, ensuring reliable services and high customer satisfaction.

The role requires hands-on work, problem-solving, and the ability to work independently in field conditions. A high school diploma with electronics/telecom training an advantage, plus a valid driver’s license, are preferred.