Técnico de Análisis de Falla

Visteon Corporation; Chihuahua; On-site; MXN 201,000 - 335,000; Full time

Job summary

Visteon Corporation in Mexico is seeking a Warranty Technician to perform hands-on testing and initial triage of returned automotive electronic components. You will assist engineers in root cause analysis by preparing test setups, executing diagnostics, and documenting observations for data-driven decisions.

Responsibilities include bench testing, setting up test equipment (oscilloscopes, multimeters, simulation tools), documenting results, and maintaining calibration of lab gear.

Qualifications

• Technical diploma or associate degree in electronics, electrical, mechatronics, or related field.
• 1–3 years of experience in electronics testing or automotive diagnostics.
• Familiarity with basic diagnostic tools and electronic component handling, soldering process.
• Detail-oriented with good documentation and organizational skills.
• Fluent in English; additional regional language skills are a plus.

Responsibilities

• Perform bench testing and initial diagnostics on returned parts.
• Set up and operate test equipment including oscilloscopes, multimeters, and simulation tools.
• Document test results and observations for engineering review.
• Assist in the preparation of parts for deeper analysis (e.g., disassembly, visual inspection).
• Maintain lab equipment and ensure calibration and readiness.
• Support engineers in implementing standardized testing procedures.

Skills

Bench testing

Diagnostics

Documentation

Detail-oriented

Fluent English

Education

Technical diploma or associate degree in electronics or related field

Tools

Oscilloscopes

Multimeters

Simulation tools

Soldering

Job description

The vehicle is becoming more intelligent, connected, and defined by software. This is one of the most significant transformations in automotive history, and Visteon is helping lead it.

We create the digital cockpit, AI-powered software, and software-defined vehicle platforms that bring the next generation of mobility to life. Across 17 countries, our 10,000+ innovators work in close partnership with the world's leading automakers to transform breakthrough ideas into production-ready solutions for passenger, commercial and two-wheeler markets. What we build reaches millions of drivers worldwide.

Mission of the Role:

The Warranty Technician performs hands-on testing and initial triage of returned automotive electronic components. This role supports engineers in root cause analysis by preparing test setups, executing diagnostics, and documenting observations. The technician ensures accurate data collection and contributes to the overall efficiency of the WEC.

Key Objectives of this Role:

• Perform bench testing and initial diagnostics on returned parts.
• Set up and operate test equipment including oscilloscopes, multimeters, and simulation tools.
• Document test results and observations for engineering review.
• Assist in the preparation of parts for deeper analysis (e.g., disassembly, visual inspection).
• Maintain lab equipment and ensure calibration and readiness.
• Support engineers in implementing standardized testing procedures.

Key Performance Indicators:

• Accuracy: Percentage of correct root causes identified vs. actual failure after customer impact.
• Cycle Time: Average lead time per triage, teardown, and analysis stage.
• Test Outcome Quality: Rate of protocols passed/failed vs. validated teardown findings.
• Effective Collaboration: Timeliness and resolution efficacy of handovers to CQE/Engineering.
• NTF rate: NTF rate to be minimized

Key Year One Deliverables:

• Triage and test at least 300 returned components.
• Maintain 100% calibration compliance for lab equipment.
• Implement 1+ improvement in lab workflow or documentation process.
• Achieve >95% accuracy in test data reporting.

Qualification, Experience and Skills:

• Technical diploma or associate degree in electronics, electrical, mechatronics, or related field.
• 1–3 years of experience in electronics testing or automotive diagnostics.
• Familiarity with basic diagnostic tools and electronic component handling, soldering process.
• Detail-oriented with good documentation and organizational skills.
• Fluent in English; additional regional language skills are a plus.

Key Behaviors:

• Result Orientation
• Critical Thinking
• Resilience
• Customer Obsession
• Competitive drive
• Ownership & Accountability

Reporting Structure: This role will report to WEC Leader / WEC Supervisor.

Since 2000, Visteon has been advancing mobility through our state-of-the-art product portfolio that merges advanced displays, domain controllers, digital cockpit innovations, AI-enhanced software, and integrated EV architecture solutions. Alongside our global manufacturing footprint and deep engineering expertise we help OEMs all over the world create safer, cleaner, and more connected driving experiences. Just in 2025, Visteon recorded approximately $3.7 billion in annual sales and secured a record $7.4 billion in new business wins.

Ready to become a FutureMaker? Learn more about us at visteon.com.