Team Lead & Account Manager — Digital Ad Campaigns

Equativ; Ciudad de México; Presencial; MXN 900.000 - 1.200.000; Jornada completa

Descripción de la vacante

Equativ in Mexico City seeks a Team Lead, Account Manager to oversee a team and drive client success across direct and programmatic campaigns. You will mentor 4 Account Managers, coordinate with Sales, Marketing, and Ad Ops, and ensure high-quality service and performance.

You’ll manage day-to-day client relationships, deliver campaign updates, lead strategy discussions, and contribute to revenue growth through operational excellence.

Formación

• 5+ years in account management or client services in digital advertising.
• Experience leading or mentoring a team.
• Excellent communication and relationship-building skills.
• Deep understanding of direct and programmatic advertising.
• Highly organized and detail-oriented; able to manage multiple priorities.

Responsabilidades

• Lead, mentor, and develop a team of 4 Account Managers.
• Conduct regular one-on-ones and coaching sessions.
• Conduct a weekly AM meeting to discuss wins and challenges.
• Oversee workload distribution and resource planning.
• Champion operational excellence with process improvements.
• Partner with leadership on hiring, onboarding, and succession planning.
• Act as the primary day-to-day contact for your book of business.
• Represent Equativ in client-facing activities, including updates and reviews.
• Oversee end-to-end execution of direct and programmatic campaigns.
• Serve as liaison between clients and Ad Ops/Traffic teams.
• Analyze account performance and collect client feedback.
• Track KPIs: client satisfaction, delivery, retention, efficiency.
• Contribute to quarterly planning and revenue growth initiatives.
• Drive continuous improvement for scalability and productivity.

Conocimientos

5+ years in account management

team leadership

client relationship management

excellent communication

direct and programmatic advertising

organizational skills

strategic thinking

Spanish & English fluency

Salesforce

DV360

SSPs/DSPs

LATAM/media agency relationships

Portuguese (a plus)

CTV/streaming ads knowledge

Herramientas

Salesforce

DV360

SSPs/DSPs

Descripción del empleo

Equativ in Mexico City seeks a Team Lead, Account Manager to oversee a team and drive client success across direct and programmatic campaigns. You will mentor 4 Account Managers, coordinate with Sales, Marketing, and Ad Ops, and ensure high-quality service and performance.

You’ll manage day-to-day client relationships, deliver campaign updates, lead strategy discussions, and contribute to revenue growth through operational excellence.