Systems Reliability Engineer - Hands On

Talent Solutions ManpowerGroup; Ciudad de México; On-site; MXN 450,000 - 750,000; Full time

Job summary

Talent Solutions ManpowerGroup is seeking a seasoned professional in Mexico City to ensure reliability for enterprise applications and retail technology platforms. The role covers production support, incident management, and capacity planning in a global production environment.

The ideal candidate brings 4–6 years of experience in SRE, reliability engineering, and infrastructure operations, with hands-on work across APIs, databases, and cloud platforms.

Qualifications

• Bachelor's degree in CS/IT/Engineering or related field.
• 4–6 years of experience in reliability or production support.
• Experience with enterprise applications in global environments.

Skills

SRE concepts

Production support

Application reliability

Infrastructure operations

Retail technology

Education

Bachelor's degree in Computer Science, IT, Engineering or related

Equivalent professional experience considered

Tools

Oracle Retail Suite

SQL Server

Oracle Database

Windows

Linux

Azure

Intune/Workspace ONE/SCCM

API/Middleware

Job description

Education

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline.


• Equivalent professional experience may be considered.

Experience

• 4–6 years of experience in Application Reliability, Infrastructure Operations, Production Support, Site Reliability Engineering, or Retail Technology.


• Experience supporting enterprise applications or infrastructure in a global production environment.

Technical Expertise

• Retail Technology Platforms: Oracle Retail Suite (Xstore, Xoffice, ORCE, Xenvironment, MPOS), Store Infrastructure, POS Hardware, Inventory Management, RFID (Nedap), Omnichannel, Store Operations


• Enterprise Platforms & Infrastructure: APIs, Middleware, Enterprise Integrations, Oracle Database, SQL Server, Windows, Linux, Microsoft 365, Azure, Endpoint Management (Intune, Workspace ONE, SCCM), Networking


• Reliability Engineering: Incident, Problem, Major Incident, Change & Release Management, Service Transition, Production Readiness, SRE, Capacity Planning, Disaster Recovery, Business Continuity