Systems Engineer

Fortinet, Inc.; Ciudad de México; Presencial; MXN 600.000 - 900.000; Jornada completa

Descripción de la vacante

Fortinet, Inc. is seeking a Field Sales Engineer in Mexico City to support pre-sales and post-sales activities. You will be the primary technical resource on customer calls, qualify leads, and guide deployments across LAN/WAN, wireless, and security solutions.

The role requires strong networking knowledge, site surveys, and customer-facing communication. You will collaborate with engineering and support teams to resolve complex issues and drive successful integrations.

Formación

• Experience in field sales and pre-sales engineering.
• Strong LAN/WAN/Internet services administration.
• Experience with Wireless technologies and site surveys.
• Solid understanding of Wireless Authentication technologies.
• Strong DNS, NFS, SMTP, HTTP, TCP/IP knowledge.
• Knowledge of Routing, Switching, VPN, LAN, WAN, Network Security, IDS, Antivirus.
• Familiar with RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, Firewall, 802.1Q, MD5, SSH, SSL, SHA1, DES, 3DES.
• Experience with encryption/authentication technologies.
• Certifications CCIE and CISSP are a plus.
• Pre-sales: qualify leads from a technical standpoint.
• Sales calls: main technical resource on calls and educate on features/specs.
• Conversant with networking applications/solutions.
• Post-sales: lead technical contact for identified accounts with engineering support.
• Assist in identifying customers for post-sales training.

Responsabilidades

• Pre-sales: assist in qualifying sales leads technically.
• Sales calls: act as main technical resource and explain features, specs, and integration.
• Conversant with networking applications and solutions.
• Post-sales: lead technical contact for identified accounts, coordinating with support and engineering to resolve issues.
• Assist in identifying customers for post-sales training.

Conocimientos

Field sales

Pre-sales engineering

LAN/WAN/Internet

Wireless tech/site surveys

Wireless authentication

DNS/NFS/SMTP/HTTP/TCP/IP

Routing/Switching/VPN/Firewall

Security protocols (IKE, IPSEC)

Encryption/authentication techs

Certifications (CCIE, CISSP)

Sales engineering on calls

Post-sales technical liaison

Networking applications/solutions

Post-sales training identification

Descripción del empleo

Skills & Qualifications

• Field sales experience.
• Experience in technical/pre-sales support as a sales or systems engineer
• Experience in LAN/WAN/Internet services administration
• Experience with Wireless technologies, deploying, supporting and doing site surveys.
• Solid understanding of Wireless Authentication technologies
• Exceptional understanding of DNS and NFS, SMTP, HTTP, TCP/IP
• Knowledge of the following technologies: Routing, Switching, VPN, LAN, WAN, Network Security, Intrusion Detection, and Anti-Virus.
• Solid understanding in the following technologies and protocols: RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, 3DES
• Experience with encryption and authentication technologies required
• Certifications: CCIE, CISSP
• Pre-sales - assistance in qualifying sales leads from a technical standpoint.
• Sales calls - be the main technical resource on sales calls and answer/ educate the customer on issues ranging from features, specifications and functionality to integration.
• Conversant with networking applications and solutions.
• Post-sales - be the lead technical contact for identified accounts for technical issues and will work closely with the technical support team and engineering to answer, elevate and resolve customer's technical issues.
• Provide assistance to identify customers with post-sales training.

Job duties and responsibilities

• Pre-sales - assistance in qualifying sales leads from a technical standpoint.
• Sales calls - be the main technical resource on sales calls and answer/ educate the customer on issues ranging from features, specifications and functionality to integration.
• Conversant with networking applications and solutions.
• Post-sales - be the lead technical contact for identified accounts for technical issues and will work closely with the technical support team and engineering to answer, elevate and resolve customer's technical issues.
• Provide assistance to identify customers with post-sales training