Supply Chain Quality Assurance Specialist – PDCA CAPA Lead

Mondelez International Inc.; Ecatepec de Morelos; Sur place; MXN 180 000 - 300 000; Plein temps

Résumé du poste

Mondelez México is seeking a quality-focused professional to lead elements of the site quality management system and report to the quality section manager. The role involves PDCA cycles, CAPA management, and coordinating internal audits and documentation.

You will handle consumer complaints, support regulatory inspections, and drive process improvements across the site. Collaboration with cross-functional teams and strong communication are essential.

Qualifications

• Relevant experience in a laboratory.
• Ability to work effectively in a team.
• Detail-oriented and able to follow written instructions.
• Strong written and verbal communication skills.
• Experience with managing multiple activities and projects.

Responsabilités

• Coordinate site quality system elements and PDCA cycles.
• Handle consumer complaints from start to finish.
• Assist with internal audits and CAPA system management.
• Support changes to quality policies and documentation.
• Serve as contact for food regulatory agency inspections.

Connaissances

Laboratory experience

Team collaboration

Attention to detail

Effective communication

Project management

MS Office

Outils

MS Office

Description du poste

Mondelez México is seeking a quality-focused professional to lead elements of the site quality management system and report to the quality section manager. The role involves PDCA cycles, CAPA management, and coordinating internal audits and documentation.

You will handle consumer complaints, support regulatory inspections, and drive process improvements across the site. Collaboration with cross-functional teams and strong communication are essential.