Supply Chain Management Subject Matter Expert

APM Terminals; Ciudad López Mateos; Presencial; MXN 600.000 - 1.000.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical benefits

Dental & Vision

401(k) with company match

Paid time off

Descripción de la vacante

Maersk is seeking a Subject Matter Expert (SME) to join our Latin America Customer Experience organization, focused on Supply Chain Management. This hands-on role bridges business, systems, and operations to support migrations, implementations, and process improvements across the SCM platform.

You will collaborate with cross-functional teams across regions, guide customers through transitions from legacy systems, and ensure continuity and performance during complex projects.

Formación

• 3+ years of experience in SCM, 4PL, or end-to-end logistics operations.

Responsabilidades

• Lead and support end-to-end SCM platform migrations.
• Act as the primary SME for supply chain processes and provide guidance across teams.
• Coordinate cross-functional stakeholders to ensure successful project execution.
• Manage system configurations and master data setup during implementations.
• Drive process improvements and ensure governance and operational standards.
• Support business continuity and ongoing SCM performance.

Conocimientos

Supply chain expertise

Stakeholder management

Project coordination

Cross-functional collaboration

Descripción del empleo

Company Overview

Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation, we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence. With a presence in more than 130 countries and a workforce of over 100,000 employees, we are committed to connecting and simplifying our customers’ supply chains.

About the Role

We are Maersk, and we are looking for a Subject Matter Expert (SME) to join our Latin America Customer Experience organization, focused on Supply Chain Management (SCM). In this role, you will serve as a critical bridge between business, systems, and operations—supporting large-scale migrations, customer implementations, and process improvements across our SCM platform. You will work across complex, cross-functional environments, helping transition customers from legacy systems into our evolving supply chain platform while ensuring operational continuity and performance. This is a hands-on role that combines deep domain expertise, stakeholder collaboration, and project execution, offering high visibility across regional and global teams.

What We Offer

• Work in a collaborative, cross-functional environment supporting strategic digital transformation initiatives across supply chain operations
• Opportunities for continuous learning and development in SCM platforms, process improvement methodologies, and project delivery
• Comprehensive benefits package including medical, dental, vision, 401(k) with company match, and paid time off
• Exposure to innovative tools, systems, and evolving technologies across global logistics operations

Key Responsibilities

• Lead and support end-to-end SCM platform migrations, including both large-scale and self-service customer transitions
• Act as the primary SME for supply chain processes, providing guidance, documentation, and process expertise across teams
• Coordinate cross-functional stakeholders including integration, product, CX, and program management teams to ensure successful project execution
• Manage system configurations, master data setup, and support integration activities during implementations
• Drive process improvements using structured methodologies, identifying opportunities to enhance efficiency and reduce risk
• Maintain process documentation and ensure alignment with governance and operational standards
• Support business continuity, system issue resolution, and ongoing operational performance across SCM processes

Who We Are Looking For

• We welcome applicants from diverse backgrounds who bring strong supply chain expertise and a proactive, collaborative approach
• Proven experience (typically 3+ years) in Supply Chain Management, 4PL, or end-to-end logistics operations is required
• Experience supporting system implementations, migrations, or operational transformations within logistics environments
• Strong stakeholder management and communication skills, with the ability to work across global and cross-functional teams
• Solid understanding of SCM processes including PO management, origin operations, and documentation flows
• Knowledge of supply chain platforms or legacy logistics systems is a plus
• Ability to manage multiple priorities in a fast-paced environment with a high degree of ownership and independence
• Familiarity with project management or analytics tools is beneficial but not required

Equal Opportunity

We are committed to equal employment opportunities and creating an inclusive environment for all employees.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking.

Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.

We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process.

If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [e-mail].

Maersk is an integrated container logistics company working to connect and simplify its customer's supply chains. As the global leader in shipping services, the company operates in 130 countries and employs roughly 100,000 people. With simple end-to-end offering of products and digital services, seamless customer engagement and a superior end-to-end delivery network, Maersk enables its customers to trade and grow by transporting goods anywhere - all over the world. For more information click here. All the way.