Supervisory IT Specialist - All candidates / All sources

U.S. Embassy & Consulates in France; Hermosillo; On-site; MXN 698,000 - 853,000; Full time

Benefits offered by this job

Private Medical and Life insurance

On-site Gym

Training Opportunities

Job summary

The U.S. Mission in Mexico is seeking a Supervisory IT Specialist for the Diplomatic Technology office at the Hermosillo Consulate.

The role leads the Diplomatic Technology, Customer Engagement, and IT Infrastructure teams, delivering leadership for daily operations and strategic planning. Applicants must have five years of IT operations experience, one year in supervision, and fluency in English and Spanish.

Qualifications

• Five years minimum overseeing computer networking operations in a large/complex technical environment.
• One year supervisory experience leading IT professionals and IT projects.
• Fluent English and Spanish required (may be tested).
• Bachelor’s Degree in IT/CS or related field required.
• Ability to obtain and hold Security Certification; background investigation and medical exam may be required.

Responsibilities

• Supervise Diplomatic Technology teams and provide leadership for daily operations and strategic planning.
• Oversee IT systems administration to ensure confidentiality, integrity, and availability; manage Tier 1/2 support.
• Advise DT leadership on policies, resource planning, and cross-functional coordination.
• Lead multiple high-visibility DT projects and align with cybersecurity requirements and enterprise standards.
• Direct ongoing maintenance of IT systems and configuration management.

Skills

Networking administration

IT infrastructure

Fluent English

Fluent Spanish

Education

Bachelor's Degree (IT/CS)

Job description

Announcement Number: Hermosillo-2026-013 Hiring Agency: Consulate Hermosillo Position Title: Supervisory IT Specialist - All candidates / All sources (A50550) Open Period: 10/31/2026 -11/09/2026 Format MM/DD/YYYY Vacancy Time Zone: GMT-6 Series/Grade: LE - 1834 10 Salary: MXN $775,690.36/Per Year Work Schedule: Full-time - 40 hours per week Promotion Potential: LE-10

Duty Location(s): 1 Vacancy in
Hermosillo, MX Telework Eligible: No For More Info: HR Section
000-000-0000
[e-mail]

Overview

Hiring Path: • Open to the public
Who May Apply/Clarification From the Agency: All Interested Applicants / All Sources
• For USEFMs the grade is FP-05 . Actual FP salary determined by Washington D.C.
• For local employees, the gross salary represents an annual amount in Mexican pesos. The compensation and benefits package are detailed in the benefits section.
Security Clearance Required: Public Trust - Background Investigation Appointment Type Permanent Appointment Type Details: Indefinite subject to successful completion of probationary period.

Marketing Statement

We encourage you to review the 8 Qualities of Overseas Employees:

• Composure & Integrity:Stay calm, effective, and honest under pressure.

• Cultural Adaptability:Collaborate respectfully across cultures, races, and backgrounds.

• Change & Initiative:Embrace new challenges and take pride in completing assignments to high standards.

• Experience & Motivation:Bring proven skills and a strong drive to support our mission.

• Information Integration & Resourcefulness:Apply guidelines quickly to solve complex problems efficiently.

• Tactfulness:Communicate professionally and respectfully as a representative of our diplomatic mission.

• Planning & Organizing:Prioritize workloads strategically to maximize operational efficiency.

• Working with Others:Foster positive, cooperative relationships as a dedicated team player.

EQUAL EMPLOYMENT OPPORTUNITY (EEO): The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age
(40 years or older); disability; genetic information; or pregnancy, childbirth, or related medical conditions

Summary

The U.S. Mission in Mexico is seeking eligible and qualified applicants for the Supervisory IT Specialist in the Diplomatic Technology office at the U.S. Consulate in Hermosillo.

Supervisory Position: Yes Relocation Expenses Reimbursed: No Travel Required: Occasional Travel
Training and occasional support work from offsite locations

The Supervisory IT Specialist supervises and manages the Diplomatic Technology, Customer Engagement and IT Infrastructure teams, providing leadership for daily operations, team performance, and mid- to long-term
strategic planning. Serves as the senior Subject Matter Expert (SME) in their area of responsibility, providing expert-level oversight and technical guidance on service integration, system dependencies, and end-user
impact. Advises DT leadership on Post-wide Diplomatic Technology (DT) operations, policies, and resource planning, collaborating closely to shape strategic direction, address cross-functional challenges, and drive
operational improvements.

The Supervisory IT Specialist leads multiple concurrent high-visibility and high-impact Diplomatic Technology (DT) projects, developing and executing operational plans aligned with evolving policy changes, cybersecurity requirements, and enterprise
architecture standards. Through their team, oversees the administration of Information Technology (IT) systems to ensure confidentiality, integrity, and availability; directs the delivery of Tier 1 and Tier 2 technical
support across multiple channels; supervises system analysis and configuration management; and manages teams responsible for the ongoing maintenance of IT Systems.

All selected candidates must be able to obtain and hold a Security Certification.All selected candidates will be subject to a backgroundinvestigation and may be subject to a pre-employment medical exam.

Selected candidate must be able to begin working within a reasonable period of time (4 weeks) upon receipt of agency authorization and/or clearances/certifications or their candidacy may end.

Requirements

All selected candidates must be able to obtain and hold a Security Certification.All selected candidates will be subject to a backgroundinvestigation and may be subject to a pre-employment medical exam.

Selected candidate must be able to begin working within a reasonable period of time (4 weeks) upon receipt of agency authorization and/or clearances/certifications or their candidacy may end.

Education Requirements

• Bachelor’s Degree in Information Technology, Computer Science, Information Systems, Management Information Systems or Computer Engineering,or related field is required.

Please address this factor in your ERA application under Education.

Evaluations

• You will be evaluated against the qualifications and requirements in this vacancy announcement.
• You may be asked to complete a pre-employment language or skills test.
• You must complete the application form and provide the required documents.
• Your application must address all the position qualifications and requirements including education, experience, language, and any knowledge/skills/abilities listed.
• If you fail to submit a complete application, then your application may be disqualified for this position.

Qualifications

Experience requirement

Non Supervisory:
Minimum of five years of experience overseeing computer networking operations in a large or complex technical environment, including responsibility for systems or network administration, ensuring the reliability,
performance, and security of enterprise-level infrastructure.

Supervisory:
Minimum of one year of experience in leading teams of IT professionals and IT projects.

Please address this factor in your ERA application under Major Duties and Responsibilities.

Language requirements

Fluent English is required (This may be tested).

Fluent Spanish is required (This may be tested).

Please address this language requirement in your ERA application.

Review Language Requirements & Testing Applicant Quick Guide for accepted scores, accepted tests, validity periods, and exceptions in the following link: Applicant Quick Guide.

Skills And Abilities (these may be tested)

Strategic Thinking:
Ability to bridge technical requirements with business objectives, anticipate operational risks, and adapt to changing conditions. Ability to apply strategic thinking to anticipate operational risks, design sustainable solutions, and translate technical requirements into effective business solutions.

Technical and Problem-Solving Skills:
Demonstrates exceptional technical and problem-solving skills, including the ability to analyze and resolve complex IT issues, conduct root cause analysis, and prioritize incidents under pressure. Strong customer-focused mindset, engaging with users to understand business needs and provide targeted technical guidance. Effectively documents procedures and standard operating practices to enable knowledge transfer and team efficiency.

Proficiency in office productivity suites such as Microsoft 365, Google Workspace, and OpenOffice.

Interpersonal and Leadership skills:
Ability to lead teams consisting of people of different cultural backgrounds, language familiarity, technical knowledge, and seniority. Possess strong communication skills for personnel management and understand how to tailor information to internal and external audiences.

Please address this factor in your ERA application under Major Duties and Responsibilities.

Special Work Environment and Conditions

Ability to lift or move object weights up to 23kg under Occupational Safety and Health Administration (OSHA) standards.

Ability to work shifts or during hours outside the consulate's regular operational schedule, including occasional VIP support work from offsite locations.

The U.S. Mission offers a competitive compensation and benefits package for local employees:

• Merit Based Compensation (Performance Related Pay Awards).
• Bi-weekly salary payments.
• Gross salary breakdown including benefits and cash allowances:
  • Base salary
  • Social Welfare Allowance
  • Savings Allowance
  • Meal Allowance
  • Transport Allowance
  • Profit Sharing Allowance
• Annual Christmas bonus (aguinaldo), and Vacation bonus.
• US and Mexican holidays (20 per year approximately).
• 17 days of vacation per year. Increases progressively.
• Affiliation to IMSS, AFORE and INFONAVIT.
• Private Medical and Life insurance.
• On-site Gym.
• Training Opportunities and more.

For Eligible Family Member (EFM) applicants, benefits should be discussed with the HR Office. The pay plan is assigned by the HR Office and confirmed by Washington, D.C.

Other Information

HIRING PREFERENCE SELECTION PROCESS

A hiring preference is extended to eligible and qualified applicants in the order listed below. It is essential you accurately describe your status in your application, failure to do so may result in a determination that you are not eligible for a hiring preference.

HIRING PREFERENCE ORDER

• Appointment Eligible Family Member (AEFM) / U.S. citizen Eligible Family Member (USEFM) who is a preference-eligible U.S. Veteran
• AEFM / USEFM

* IMPORTANT: US citizen Eligible Family Member (USEFM) applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”) preferably Member Copy 4, Letter from Veterans’ Affairs which indicates the present existence of a service-connected disability, equivalent documentation, or certification. A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. Acceptable documentation must be submitted in order for the preference to be given.

For complete definitions of AEFM, USEFM, EFM, Member of Household, etc., please visit the 3 FAM 7210 Definitions.

ADDITIONAL EMPLOYMENT CONSIDERATIONS

• The following apply to EFMs, USEFMs, and AEFMs only:
  • Current employees who used a hiring preference to gain employment who are within their first 90 calendar days of employment are not eligible. This does not apply when the hiring mechanism is TEMP or the work schedule is intermittent or irregular.
  • Candidates with a hiring preference who have already accepted a conditional offer of employment may NOT be extended a second conditional offer of employment unless and until they withdraw their candidacy for the first position in writing.
• The following apply to Locally Employed (LE) staff only:
  • Current employees serving a probationary period are not eligible.
  • Current employees with a MBC score of less than 100 points on their most recent Employee Performance Report are not eligible.
  • Current employees who have less than six months in their current position are not eligible to apply.

Next Steps

Applicants who are invited to take a test, or who are selected for an interview, will be contacted via email.

The HR Office will contact successful applicants. For more information on applying for jobs or employment with us, please visit the U.S. Mission website and follow us on Facebook and LinkedIn.

Thank you for your application and your interest in working in our Mission.