Consular Agent in Cancun

U.S. Embassy & Consulates in France; Cancún; On-site; MXN 784,000 - 958,000; Part time

Job summary

The U.S. Mission in Mexico is seeking a Consular Agent in Cancun to provide routine and emergency consular services and assist U.S. citizens in need. The position requires residency in Cancun and an ability to handle after-hours duties.

Fluent English and good Spanish are required. Two years of university study or a college certificate are acceptable education paths. This is a part-time posting with occasional travel and a focus on citizen services.

Qualifications

• Two years of University Studies (50% of educational credits) or College Certificate.
• Fluent English is required (this may be tested).
• Good working knowledge of Spanish is required (this may be tested).

Responsibilities

• Provide routine and emergency consular services as authorized by law.
• Visit U.S. citizens in prisons or hospitals and report to the embassy.
• Assist destitute U.S. citizens with information or repatriation loans.
• Conduct welfare/whereabouts checks on U.S. citizens.

Skills

Customer service

US government service

English fluency

Spanish proficiency

Education

University studies

College certificate

Job description

Announcement Number: MexicoCity-2026-103RA Hiring Agency: Consulate Merida Position Title: Consular Agent in Cancun - Open to: U.S. Citizens Only (FZ-95) (98899002) Open Period: 10/28/2026 -11/29/2026 Format MM/DD/YYYY Vacancy Time Zone: GMT-6 Series/Grade: GZ - 1405 0 Salary: USD $46,273/Per Year Work Schedule: Part-time - The work schedule for this position is: Part-time (38 hours per week). Must be able to work an irregular schedule and be available for after-hours duty (i.e. frequently after office hours and on weekends) Promotion Potential: GZ-0

Duty Location(s): 1 Vacancyin

Cancun, MX Telework Eligible: No For More Info: Leticia Guerrero

5525792000

[e-mail]

Overview

Hiring Path: • Open to the public

Who May Apply/Clarification From the Agency: This position is open to U.S. Citizens Only / All Sources.

Candidates must be resident in Cancun, Q.Roo. The Mission may consider any of the following when determining successful candidacy: nepotism, conflicts of interest, budget

Security Clearance Required: Public Trust - Background Investigation Appointment Type Permanent

EQUAL EMPLOYMENT OPPORTUNITY (EEO): The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.

The U.S. Mission in Mexico is seeking eligible and qualified applicants for a Consular Agent position in the U.S. Consular Agency office located in Cancun, Quintana Roo.

Supervisory Position: Yes Relocation Expenses Reimbursed: No Travel Required: Occasional Travel

Emergency services, which may be time-sensitive and require travel within Quintana Roo state

The Consular Agent is responsible for providing routine and emergency consular services as authorized by 22 USC Section 3943 (Section 303 of the Foreign Service Act of 1980) and the U.S. Department of State regulations in Title 22, Code of Federal Regulations (CFR) 71.1 and 71.6. The Consular Agent is under the direct supervision of the U.S. Consulate in Merida, Mexico, reporting to the American Citizen Services (ACS) Chief. The incumbent receives an annual performance evaluation rated by the ACS Chief and reviewed by the Consular Chief. The incumbent is based at the U.S. Consular Agency in Cancun, but may work in other locations, as directed.

Emergency services, which may be time-sensitive and require travel within Quintana Roo state, include:

• Visiting U.S. citizens in prisons or hospitals and providing a report to the embassy
• Assisting destitute U.S. citizens by providing information or assisting with repatriation loans
• Conducting welfare/whereabouts checks on U.S. citizens

Routine consular services include:

• Acceptance of passports, consular reports of birth abroad, and consular reports of death abroad

Requirements

A ll applicants must be able to obtain a letter of identification from Cancun Municipality confirming residency status .

All selected candidates must be able to obtain and hold a security certificate. All selected candidates will be subject to a background investigation and may be subject to a pre-employment medical exam.

Selected candidate must be able to begin working within a reasonable period of time (4 weeks) upon receipt of agency authorization and/or clearances/certifications or their candidacy may end.

Education Requirements

Two years of University Studies (50% of educational credits) or College Certificate.

Please address this factor in your ERA application under Education.

Evaluations

• You will be evaluated against the qualifications and requirements in this vacancy announcement.
• You may be asked to complete a pre-employment language or skills test.
• You must complete the application form and provide the required documents.
• Your application must address all the position qualifications and requirements including education, experience, language, residency status and any knowledge/skills/abilities listed. If you fail to submit a complete application, then your application may be disqualified for this position.

Qualifications

Experience

At least two years experience in customer service or two years experience in U.S. government service.

Please address this factor in your ERA application under Major Duties and Responsibilities.

Language

Fluent English is required (this may be tested).

Good working knowledge Spanish is required (this may be tested).

Please address this language requirement in your ERA application.

How to Meet the English and Spanish Language Requirement

Self-Certification in ERA (Mandatory) All applicants must self-certify their language(s) proficiency when filling out their job application in the ERA system.

• Language Testing (If Applicable) If you meet the Education and Experience requirements and do not submit an English /Spanish language test score (submission is optional), you will be scheduled for English language testing as part of the recruitment process. Applicants who do not achieve the required score will not be able to continue in the selection process.
• Submission of Existing Test Scores (Optional) Applicants who already possess a valid English/Spanish language test score may upload the results in the Documents section of the ERA application.

• Fluent level scores are valid indefinitely. Applicants who already hold a Fluent score are not required to retest.
• Good working knowledge level scores are valid for up to (5) five years from the test date.
• Mission Mexico employees may submit their current (PD) Position Description instead of language test results when the language requirement of their position is identical to the advertised position.

Applicants may optionally submit one of the following accepted test results:

English tests

• TOEIC