Strategic S&OP Leader: Demand & Supply Excellence

Chanel, Inc.; Ciudad de México; Presencial; MXN 900.000 - 1.300.000; Jornada completa

Descripción de la vacante

Chanel is seeking an S&OP Manager to lead end-to-end S&OP processes, balancing demand, supply, and financial targets for luxury products across Retail, Wholesale, and E-commerce. You will work closely with Commercial, Marketing, Finance, and Operations to optimize inventory, reduce stockouts, and maximize service levels while preserving brand exclusivity.

The role requires 5–8+ years in S&OP or related fields, fluency in Spanish and English, and a strong foundation in forecasting, inventory

Formación

• Bachelor’s degree in supply chain, engineering, business administration, or related field.
• 5–8+ years of experience in S&OP, demand planning, or supply chain roles.
• Experience in luxury, fashion, beauty, or premium consumer goods is highly preferred.
• Strong analytical skills with advanced Excel and planning systems expertise.
• Proven ability to lead cross-functional processes.

Responsabilidades

• Lead the S&OP process design, implement, and continuously improve the monthly cycle.
• Facilitate cross-functional meetings (Demand Review, Supply Review, Pre-S&OP, Executive S&OP).
• Ensure alignment between sales forecasts, supply constraints, and financial objectives.
• Present consolidated scenarios and risks to leadership.
• Own the demand planning process across all channels (Retail, Wholesale, E-commerce).
• Develop statistical and judgmental forecasts incorporating historical data, market trends, product launches, and promotions.
• Collaborate with Marketing and Commercial teams to integrate new product introductions and limited editions.
• Monitor forecast accuracy (MAPE, BIAS) and implement corrective actions.
• Balance service level targets with inventory optimization and manage stock allocation strategies.
• Prevent stock-outs on hero SKUs while controlling overstock and obsolescence risk.
• Ensure the demand plan aligns with financial budgets and latest estimates; provide volume and revenue projections to Finance.

Conocimientos

Cross-functional leadership

Advanced Excel

Forecasting & demand planning

Analytical thinking

Fluent English

Fluent Spanish

Educación

Bachelor’s degree in supply chain, Engineering, Business Administration, or related field

Herramientas

ERP systems

Planning systems

Descripción del empleo

Chanel is seeking an S&OP Manager to lead end-to-end S&OP processes, balancing demand, supply, and financial targets for luxury products across Retail, Wholesale, and E-commerce. You will work closely with Commercial, Marketing, Finance, and Operations to optimize inventory, reduce stockouts, and maximize service levels while preserving brand exclusivity.

The role requires 5–8+ years in S&OP or related fields, fluency in Spanish and English, and a strong foundation in forecasting, inventory