Strategic Customer Programs Analyst

Celestica Inc.; Monterrey; Presencial; MXN 300.000 - 420.000; Jornada completa

Descripción de la vacante

Celestica, Inc. in Monterrey is seeking a Customer Program Management Analyst to interface with customers, monitor orders and coordinate issue resolution to maintain on-time delivery. You will work with internal teams and customers to identify requirements and report key performance metrics.

The role requires 2–4 years of relevant experience, a related bachelor’s degree and strong data/reporting skills. This is an on-site position based in Monterrey, with duties spanning manufacturing and

Formación

• Two to four years relevant experience.
• Bachelor's degree in related field or equivalent combination of education and experience.
• Educational requirements may vary by geography.

Responsabilidades

• Receives, reviews and monitors status of customer orders.
• Works with internal and external customers to identify and resolve issues that may affect on-time delivery of products.
• Communicates customer requirements and issues in production meetings.
• Researches issues such as material, forecast, EDI transmission, and production problems and coordinates resolution with department managers, process owners or the customer.
• Maintains issues, complaints and corrective action requests for reporting purposes.

Conocimientos

Customer focus

Communication

Negotiation

Problem solving

Data analysis

Presentation

Database management

Microsoft Office

Cross-functional teamwork

Educación

Bachelor's degree in related field

Herramientas

Access

Excel

Word

PowerPoint

Descripción del empleo

Celestica, Inc. in Monterrey is seeking a Customer Program Management Analyst to interface with customers, monitor orders and coordinate issue resolution to maintain on-time delivery. You will work with internal teams and customers to identify requirements and report key performance metrics.

The role requires 2–4 years of relevant experience, a related bachelor’s degree and strong data/reporting skills. This is an on-site position based in Monterrey, with duties spanning manufacturing and