Store Supervisor, FT

Under Armour, Inc.; Santiago de Querétaro; Presencial; MXN 1.978.000 - 2.929.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Generous employee discount on Under Ar

Well-being support

Retirement and insurance benefits

Employee Assistance Program

Growth opportunities

Monthly bonus incentive pay

Paid time off

Descripción de la vacante

Under Armour is seeking a Store Supervisor for a full-time role in Querétaro, MX. You will lead daily store operations, coach teammates, and back up the Assistant Store Manager, while upholding merchandising standards and a high-performance culture.

This role emphasizes customer engagement, loss prevention, and strong teamwork across functions. The position requires at least 1 year in retail, local-language fluency, and willingness to work full-time including evenings and weekends.

Formación

• Strong communication skills are required to interact with customers and teammates.
• Local language fluency is required; basic English is a plus.
• Comfortable with technology such as handheld and mobile devices.
• Advanced selling experience and comprehensive industry understanding are expected for this role.

Responsabilidades

• Lead daily store operations and coach teammates to deliver results.
• Support the Assistant Store Manager and uphold merchandising standards.
• Analyze daily sales trends and adjust plans to meet KPI targets.
• Ensure loss prevention standards and store audits are properly conducted.
• Provide customers with in-depth product information and recommendations.
• Communicate priorities and needs to the team to achieve targets.
• Assist with onboarding and ongoing training for staff.

Conocimientos

Strong communication

Local language fluency

Comfortable with technology

Customer service mindset

Educación

High school diploma or equivalent

Descripción del empleo

Store Supervisor, FT

Values & Innovation

At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate.

Our Values define and unite us, the beliefs that are the red thread that connects everyone at Under Armour. Our values are rallying cries, reminding us why we're here, and fueling everything we do.

Our pursuit of better begins with innovation and with our team's mission of being the best. With us, you get the freedom to go further - no matter your role. That means developing, delivering, and selling the state-of-the-art products and digital tools that make top performers even better.

Purpose of Role

Lead the way. Elevate the team.

As a Supervisor, you're a key part of our store leadership - coaching teammates, supporting daily operations, and driving results. You'll back up the Assistant Store Manager, uphold merchandise standards, and help create a high-performance culture where everyone thrives.

Your Impact

We count on our Store Supervisors to:

• Analyze daily sales trends to make real-time strategic business decisions

• Analyze merchandise reports and direct merchandising moves to maximize presentation

• Understand loss prevention standards and monitor store audit compliance and results

• Lead and/or rotate ownership of key areas such as Talent, Visuals, Operations to gain experience across all areas of the business

• Provide customers with detailed information about a wide selection of products

• Communicate with teammates about accidents/injuries to store leadership immediately.

• Communicate clear priorities, sales and KPI targets to sales teammates to achieve target

• Support store and regional leadership teams and local HR during onboarding and continuous training

• Perform other tasks as assigned by management

Requirements

To be considered for this role, you must meet these minimum requirements:

• At least 18 years old

• High school degree or equivalent

• 1 year experience in a retail environment

• Local language fluency required; basic English is a plus

• Available to work full time hours a week, including evenings, weekends, and holidays

• Comfortable with or willingness to learn technology (such as hand-held and mobile devices)

• Strong communication skills

• Can stand, lift, walk, bend and lift cartons weighing up to 25 lbs./12kgs during each work shift with or without an accommodation

• Knowledge and understanding of employment laws including compliance with federal, state, and local requirements

• Advanced selling experience and comprehensive industry understanding

Benefits & Perks

Perks & benefits our Full-Time Supervisors receive:

Benefits will include statutory entitlements in line with local labor laws (such as social security, paid leave, and pension contributions), along with company-provided benefits which may include the following:

• Generous employee discount on Under Armour products

• Comprehensive well-being support, including access to health and wellness resources

• Retirement and insurance benefits tailored to your local market

• Employee Assistance Program for personal, family, or work-related support

• Opportunities for growth, learning, and career advancement across our global teams

• Monthly bonus incentive pay eligibility

• Paid time off

$10,400.00 - $15,400.00

Our Commitment to Equal Opportunity

At Under Armour, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion or belief, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, family or paternal status and any other characteristic protected by applicable law. Under Armour seeks to recruit, develop and retain the most talented people representing a wide variety of backgrounds and perspectives. If a reasonable accommodation is needed to participate in the job application or interview process, please contact our Human Resources team via [e-mail].

Full Time

Salaried

Corregidora, Quertaro, MX, 76904