Store Logistics Lead: Maximize Availability & Efficiency

IKEA; Ciudad de México; Presencial; MXN 600.000 - 900.000; Jornada completa

Descripción de la vacante

IKEA Mexico City is seeking a Store Logistics Leader to secure goods availability and customer order fulfilment at the lowest cost, working with Fulfilment and store teams to align with country plans.

You will recruit and develop a diverse team, manage long-term logistics capacity, share knowledge with partners, ensure safety compliance, and live the IKEA values while delivering an outstanding shopping experience.

Formación

• Ability to lead based on performing and delivering through team/stakeholder engagement.
• Ability to build trust and communicate in a clear and targeted way with different people in different situations.
• Ability to manage a high volume and agile retail environment, reaching the desired effect or results.
• Ability to deliver, making things happen with speed, simplicity and flexibility even in unpredictable situations.
• Ability to follow up and optimize operational performance while considering tactical plans.
• Ability to develop (support, coach and train) others to grow and, at the same time, secure my own development.

Responsabilidades

• Lead the store Logistics department and work with the country Fulfilment team as well as the store commercial team to secure the highest goods availability, including customer order fulfilment, for customers at all times at the lowest possible cost.
• Actively participate in the management process to create the store business plan. Use global and country input to develop and follow up on all logistics and recovery actions that support the country business plan and direction. Ensure all relevant country strategies and priorities are aligned in the store business and action plan.
• Identify, recruit and develop the many talents in the store, specifically in your own function. Secure a diverse, competent team that can execute their assigned responsibilities with confidence and secure future succession.
• Secure development and correct usage of long-term logistics capacity in the store according to range frame. This includes space, equipment and people as a part of the total supply chain capacity.
• Share knowledge with colleagues and business partners to support their competence development, particularly the understanding of effective and efficient goods flow as well as safety in goods handling. Be an ambassador of the IKEA value chain within logistics through securing the objectives and goals stated in the Global Supply Chain Operational Handbook, local appendices, and service agreements with the transport service providers.
• Monitor the logistics and recovery department's performance and take relevant actions to achieve the goals for growth, budget and performance in the business plan and action plan.
• Analyse and formulate actions based on the results of customer satisfaction feedback, IKEA Brand Capital report, co-worker satisfaction feedback and commercial reviews. Ensure logistics and recovery team actions ensure the quality of products, commercial merchandising and ultimately deliver a great shopping experience in the store.
• Position IKEA retailers and the IKEA Brand as responsible partners committed to lowering environmental impact by taking relevant actions that contribute towards achieving sustainable long-term profitability. Through your everyday work you contribute to a people and planet positive business, social connection and environmental impact.
• Ensure that the store logistics and recovery departments work in compliance with the IKEA Code of Conduct, internal IKEA regulations and local legislation relating to health, safety and security and the environment.
• Live the IKEA values and nurture a strong and thriving IKEA culture that inspires colleagues to reach extraordinary achievements in the store.

Descripción del empleo

IKEA Mexico City is seeking a Store Logistics Leader to secure goods availability and customer order fulfilment at the lowest cost, working with Fulfilment and store teams to align with country plans.

You will recruit and develop a diverse team, manage long-term logistics capacity, share knowledge with partners, ensure safety compliance, and live the IKEA values while delivering an outstanding shopping experience.