Sr Test Engineer

Amphenol; Mexicali; Presencial; MXN 300.000 - 520.000; Jornada completa

Descripción de la vacante

Amphenol Spectra-Strip division seeks an experienced engineer to act as the technical bridge between customers and engineering teams. You will translate customer needs into technical requirements and ensure product performance in the field.

You will provide on-site and remote support, perform configurations, troubleshoot issues, and deliver demonstrations to educate customers on capabilities and best practices. Travel to customer sites will be required.

Formación

• Bachelor’s degree in EE/ME/Mechatronics or related field.
• Proven experience in a technical role such as application engineering or technical support.
• Strong technical proficiency in electronics, interconnects, cabling or precision manufacturing.
• Advanced English for daily interaction with U.S.-based customers and teams.
• Excellent problem-solving and troubleshooting skills.
• Ability to convey complex technical information to non-technical audiences.
• Willingness to travel to customer sites.

Responsabilidades

• Provide on-site and remote technical support to customers, assisting with installation, configuration and troubleshooting.
• Translate customer needs into actionable technical requirements for engineering and manufacturing.
• Diagnose and resolve technical issues promptly, collaborating with internal teams.
• Conduct product demonstrations and training sessions for customers.
• Review materials and procedures to ensure high-quality, functional products.
• Create and maintain technical documentation including guides and workflows.
• Gather customer feedback to drive product improvements.
• Manage and coordinate technical projects through successful implementation.

Conocimientos

Technical support experience

English proficiency

Troubleshooting

Communication skills

Educación

Bachelor's degree in Electrical/Electronic/Mechanical/Mechatronic Engineering

Herramientas

IPC/WHMA-A-620 knowledge

IPC-A-610 knowledge

Descripción del empleo

Descripción

Amphenol is one of the world's largest providers of interconnect solutions. Our Spectra-Strip division designs and manufactures flat cable and high-speed cable assemblies for the telecom, datacenter, medical, military and industrial markets. Our products live inside the equipment that moves the world's data.

Responsabilidades

The role in one line

You are the technical bridge between the customer and Spectra-Strip — you understand what the customer needs, translate it into technical requirements for our teams, and make sure the product performs in the field.

What You'll Do

• Provide on-site and remote technical support to customers, assisting with product installation, configuration and troubleshooting.
• Translate customer needs, specifications and expectations into actionable technical requirements for engineering and manufacturing.
• Diagnose and resolve technical issues promptly, collaborating with internal engineering and support teams.
• Conduct product demonstrations and training sessions to educate customers on product capabilities and best practices.
• Review and control materials, procedures and mechanical or electrical systems to ensure customers receive high-quality, functional products.
• Create and maintain technical documentation, including installation guides, test procedures and troubleshooting workflows.
• Gather customer feedback and insights to drive product improvements and enhancements.
• Manage and coordinate technical projects through successful implementation and customer satisfaction.

Requisitos

What You'll Bring

• Bachelor's degree in Electrical, Electronic, Mechanical or Mechatronic Engineering, or a related field.
• Proven experience in a technical role such as application engineering, technical support, test engineering or similar.
• Strong technical proficiency in relevant technologies and products (electronics, interconnect, cabling or precision manufacturing).
• Advanced English — daily interaction with U.S.-based customers and teams.
• Excellent problem-solving and troubleshooting skills.
• Ability to convey complex technical information to non-technical audiences.
• Customer-focused mindset, strong organizational skills and attention to detail.
• Willingness to travel to customer sites as required.

Nice To Have

• Experience with cable, harnesses, connectors or high-speed assemblies.
• Signal integrity knowledge (TDR, VNA, eye diagram, attenuation, crosstalk).
• Familiarity with IPC/WHMA-A-620, IPC-A-610 or equivalent standards.
• Prior experience in a manufacturing or EMS environment.
• Valid U.S. visa.

Référence de l'offre : zjeny1w5fa