Specialist Customer Service & Logistics Mxt

Tyson Foods; Xico; Presencial; MXN 360.000 - 520.000; Jornada completa

Descripción de la vacante

Tyson Foods busca un Specialist en Servicio al Cliente y Logística MXT en Monterrey para coordinar operaciones de importación, exportación y aduanas, garantizando entregas puntuales y cumplimiento regulatorio.

Se requieren conocimientos en Excel, análisis de bases de datos y comercio exterior; se valorará inglés intermedio/avanzado y experiencia en operaciones de almacén y transporte.

Formación

• Excel con nivel intermedio/avanzado.
• Análisis de bases de datos y gestión.
• Operaciones de almacén y transporte.
• Comercio exterior, incluyendo leyes aduaneras e IMMEX.
• Inglés intermedio/avanzado.

Responsabilidades

• Incidente gestión: coordinar y resolver incidencias operativas.
• Monitoreo de envíos: supervisar cargas desde plantas en Estados Unidos y Sudamérica.
• Apoyo a transporte: brindar asistencia de primer nivel a las líneas de transporte.
• Enlace con clientes: actuar como punto de contacto principal.
• Permisos de tránsito: gestionar permisos para tránsito nacional.
• Rastreo de contenedores: monitorear contenedores liberados y llegadas a clientes.
• Soporte administrativo: documentación como PODs, facturas y órdenes de envío.
• Procedimientos aduaneros: gestionar procesos en puertos terrestres y marítimos.
• Cumplimiento normativo: asegurar adherencia a SADER, SAT, USDA, etc.

Conocimientos

Excel

Database analysis

Warehouse operations

Foreign trade

English proficiency

Descripción del empleo

Specialist Customer Service & Logistics MXT

Empresa : Tyson Foods Tipo de empleo : Tiempo completo Monterrey, Mexico

Descripción del trabajo - Specialist Customer Service & Logistics MXT

Job Details:

Responsible for the coordination of import, export, and customs operations across land, sea, and air transportation. Ensures timely and accurate deliveries to clients and warehouses while maintaining strict compliance with applicable regulations and legislation.

Key Responsibilities

• Incident management : Coordinate and resolve operational issues as needed.

• Shipment monitoring : Oversee scheduling and shipments from plants in the United States and South America.

• Transportation support : Provide first-level assistance to transportation lines.

• Client liaison : Act as the primary point of contact for receiving clients.

• Transit permits : Request and manage permits for transit within national territory.

• Container tracking : Monitor released containers and arrivals with clients.

• Administrative support : Assist with documentation such as PODs, invoicing, and shipping orders.

• Customs procedures : Manage customs processes at land and sea ports, ensuring timely deliveries and compliance with regulations.

• Regulatory compliance : Ensure adherence to SADER, SAT, USDA, and other agency regulations to prevent penalties and delays. Maintain updated procedures in line with current legislation.

Required Knowledge

• Excel proficiency (intermediate/advanced)

• Database analysis and management

• Warehouse and transport operations

• Foreign trade , including customs laws and IMMEX programs

• English proficiency (intermediate/advanced)

Experience

• Minimum of 2 years in monitoring and logistics of product imports.

#TysonMXT

Relocation Assistance Eligible:

No

Work Shift:

The successful candidate(s) must be willing and able to perform the physical requirements of the job with or without a reasonable accommodation.

Tyson is an Equal Opportunity Employer. All qualified applicants will be considered without regard to race, national origin, color, religion, age, genetics, sex, sexual orientation, gender identity, disability or veteran status.