Specialist, Business Support

Mastercard; Ciudad de México; Presencial; MXN 1,371,000 - 1,646,000; Jornada completa

Descripción de la vacante

A leading global technology company is seeking a Specialist in Business Support to enhance strategy execution in Mexico. You will enable cross-functional alignment, drive operational efficiency, and support internal and external engagement to enhance organizational performance. The ideal candidate will need strategic thinking, project management skills, and proficiency in Microsoft Office. This role offers the chance to be part of making a tangible impact in the financial landscape.

Formación

• Experience in strategic project support and stakeholder alignment.
• Strong organizational skills with attention to detail.
• Ability to work collaboratively across multiple functions.

Responsabilidades

• Drive execution of high-priority strategic initiatives.
• Prepare materials for meetings with executives and stakeholders.
• Ensure operational excellence across the organization.

Conocimientos

Strategic thinking

Project management

Communication skills

Collaboration

Attention to detail

Herramientas

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Descripción del empleo

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Specialist, Business Support We are the global technology company behind the world’s fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless®. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.

Role

As Strategy Analyst working directly with the Strategy VP and Country Manager for Mexico, you will act as an enabler of the country’s strategic priorities by driving cross‑functional alignment, operational efficiency, and disciplined execution across the LT and broader organization. Serve as an integrator between leadership, key business areas, and corporate functions to ensure progress on Mexico’s strategic agenda, while supporting both internal and external engagements that enhance the office’s positioning and performance.

Responsibilities may include:

• Strategic Project Support: Establish direct connections with the leadership team and key stakeholders to drive execution of high-priority initiatives. Maintain structured tracking of strategic projects to ensure progress, efficiency, and timely delivery of results.
• Leadership Engagement: Prepare high-impact materials for internal and external meetings, including visits from global and regional executives, clients exploring market entry, and internal stakeholders monitoring the office’s progress on strategic objectives.
• Meeting & Communications Management:
  • Draft and manage meeting minutes and action follow-up from LT meetings.
  • Coordinate strategic touchpoints across relevant business areas to maintain alignment on Mexico’s key priorities.
  • Partner closely with Finance and Communications teams to drive the office agenda, with a dual focus on achieving financial objectives and strengthening internal and external positioning.
• Stakeholder Alignment:
  • Work collaboratively with Sales Excellence and the North Division to align expectations, business goals, risks, opportunities and strategic priorities to accelerate market growth.
  • Support the alignment of internal stakeholders to ensure cohesive messaging and focus on Mexico’s most critical business objectives.
• Operational Excellence: Ensure disciplined execution of strategic priorities and foster a culture of accountability, agility, and collaboration across the organization.

Key Competencies:

• Strategic thinking and ability to connect the dots across complex business areas.
• Strong organizational and project management skills.
• High attention to detail and disciplined follow‑up.
• Strong communication and stakeholder management abilities.
• Collaborative mindset and ability to work across functions and hierarchies.
• Proficiency in Microsoft Word, Excel and PowerPoint.

Languages:

• English required.
• Additional languages a plus.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.