Sommelier Assistant Manager

Four Seasons; La Ribera; Presencial; MXN 480.000 - 720.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Shuttle service

Uniforms dry cleaning

In-house training

Descripción de la vacante

Four Seasons Los Cabos Costa Palmas is seeking a Sommelier Assistant Manager to lead our wine program and deliver elevated guest experiences at our East Cape resort in La Ribera. You will guide wine selections, train the service team, and collaborate with outlets to optimize the wine program in a luxury, guest-centric environment.

The role requires fluency in Spanish and English, 3+ years in Food & Beverage with supervisory experience, and a background in luxury hotel dining.

Formación

• Fluent in Spanish and English, written and spoken.
• 3+ years in Food & Beverage, supervisory role preferred.
• 2+ years in a luxury hotel or high-end dining environment.

Responsabilidades

• Provide expert wine guidance, pairings, and recommendations.
• Ensure exceptional service, proper wine temperatures and glassware.
• Oversee wine cellar inventory, storage standards, and cost control.
• Drive wine program performance, menu curation and supplier coordination.
• Lead wine education, tastings, and staff training.

Conocimientos

Spanish fluency

English fluency

Wine knowledge

Customer service

Herramientas

Micros

Opera

Descripción del empleo

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

About the location

Laid-back luxury meets bucket-list adventure on this undiscovered east cape of Los Cabo. A place for those with a taste for the undiscovered and the extraordinary, our East Cape location on Mexico’s Baja California Peninsula is the epicentre for adventure. Swim in the most expansive beach in Los Cabos or set sail from our private marina on the Sea of Cortez, coined “the aquarium of the world” by famed oceanographer Jacques Cousteau.

About The Role Of Sommelier Assistant Manager

The Sommelier Assistant Manager is responsible for managing the resort’s wine and specialty beverage offerings, ensuring expert, personalized, and high‑level service. Their mission is to elevate the guest’s dining experience through professional recommendations, efficient cellar management, and ongoing training for the service team.

What You Will Do

• Provide expert wine guidance — including pairings, premium beverages, and personalized recommendations aligned with guest preferences and each outlet’s menu.
• Ensure exceptional service execution — proper wine temperatures, correct glassware, prompt handling of special requests, and warm, knowledgeable guest interaction.
• Oversee full wine cellar management — inventory control, cost monitoring, product availability, storage standards, and maintaining an organized, secure cellar.
• Drive wine program performance — strategic sales management, menu curation, trend evaluation, supplier coordination, and maintaining a competitive, high‑quality wine portfolio.
• Train and support the service team — conducting wine education, reinforcing standards during service, and leading tastings, pairings, and special wine events.

What You Bring

• Fluency in Spanish and English (spoken and written).
• Minimum 3 years of experience in Food & Beverage, preferably in a supervisory or department‑head capacity.
• Minimum 2 years of experience in a luxury hotel or similar high‑end dining environment.
• Previous Sommelier experience or similar roles within Food & Beverage.
• Strong knowledge of Micros; familiarity with Opera is an asset.
• Knowledge of food safety standards, health regulations, and responsible alcohol service.
• Basic understanding of financial principles (labor cost, P&L, inventory, cost control).
• Proficiency in operating standard computer systems and POS platforms.
• Professional wine certifications such as Court of Master Sommeliers, WSET, or equivalent.
• In‑depth knowledge of wine regions, varietals, winemaking processes, and global market trends.
• Understanding of food pairing principles, gastronomy, basic mixology, and international wine portfolios.

What We Offer

• Compensation: Highly competitive salaries as well as an annual incentive plan for managerial roles at Department Head level
• Transport: Shuttle service from San Lucas and San Jose del Cabo to the resort
• Uniforms: Complimentary Dry Cleaning for Employee Uniforms
• Training & Development: In-house training workshops for line and management employees

About Four Seasons Resort and Residences Los Cabos at Costa Palmas

Four Seasons Resort and Residences Los Cabos, at Costa Palmas, located in LA RIBERA, will be part of the exclusive Costa Palmas resort community, which will also include a private marina and a members‑only beach and yacht club, all situated along a two-mile stretch of pristine white sand and the warm, swimmable waters of the Sea of Cortez. Los Cabos has long been a favorite destination for luxury travelers and is a natural fit for Four Seasons as we expand our presence in Mexico. We look forward to welcoming our guests from around the world to experience Four Seasons' legendary quality and service while discovering the richness and beauty of Baja's eastern cape with a variety of activities including swimming, snorkeling, sportfishing, golf and desert adventures.

About Four Seasons

Four Seasons is powered by our people. We are collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners trough a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is trough a world-class employee experience and company culture.

Service Culture

Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. Our greatest asset, and the key to our success, is our people. We believe that each of us needs a sense of dignity, pride, and satisfaction in what we do.

Learn more about Four Seasons Resort and Residences Los Cabos at Costa Palmas

• Hotel Site: https://www.fourseasons.com/es/loscabos/
• Instagram: #fsloscabos