Solutions Engineer - Mexico

ZenduIT; Ciudad de México; Híbrido; MXN 300.000 - 420.000; Jornada completa

Descripción de la vacante

GoZen Intelligence is seeking a Solutions Engineer for LATAM Deployments in Mexico City, with hybrid on-site work and regional travel. You will own end-to-end deployments, coordinating across Sales, Success, Product, Support, Fulfillment, and Marketing to deliver complete camera/asset-tracking solutions.

Fluency in English and Spanish is required; Portuguese is a strong plus. You will build playbooks for Mexico, Brazil, and Colombia, ensuring on-time, within-scope deployments and rapid customer

Formación

• Fluent in English and Spanish; Portuguese a strong plus.
• Ability to own deployments from start to finish across multiple countries.
• Willingness to travel to customer sites across LATAM.

Responsabilidades

• Solve, then design: run real discovery and translate it into a camera/asset-tracking solution.
• Own deployment start to finish: project plan, fulfillment, on-site install, onboarding, training, stabilization.
• Build LATAM playbook: Mexico, Brazil, Colombia, and future markets.
• Work across Sales, Success, Product, Support, Fulfillment, Marketing.
• Improve the system to smooth future deployments.
• Use AI tools with your own judgment layered on top.

Conocimientos

Fluent English & Spanish

Ownership

Travel readiness

Multi-country deployment

AI tools usage

Cross-functional collaboration

Descripción del empleo

Solutions Engineer, LATAM Deployments - Mexico City (Hybrid) + regional travel

About us

GoFleet / ZenduIT builds the cameras, sensors, and software that help fleet operators run safer and smarter — AI-enabled dash cameras, GPS and asset tracking, and connected-fleet automation — used by fleet operators across North America and a growing LATAM footprint.

What You'll Do

• Solve, then design: run real discovery, then turn it into a specific camera/asset-tracking/platform solution — not a features pitch.
• Own the deployment start to finish: project plan, fulfillment, on-site install, onboarding, training, stabilization.
• Build LATAM as you go: help stand up the playbook Mexico, Brazil, Colombia, and the next market will run on.
• Go deep on the whole portfolio: cameras, asset tracking, indoor positioning — fast enough that customers never feel a gap.
• Work across the whole company: Sales, Success, Product, Support, Fulfillment, Marketing.
• Fix the system, not just the ticket: spot and build what makes the next ten deployments smoother.

What Good Looks Like

• Deployments go live on time, on scope, with minimal rework
• Fulfillment arrives complete and on schedule
• Customers reach value fast and don't need a second walk-through
• The playbook improves every quarter

Who You Are

• You build the system while doing the job (must-have)
• You use AI tools deliberately, with your own judgment layered on top (must-have)
• You take ownership across team lines instead of waiting for a clean hand-off
• You're diligent enough that nothing gets lost across a multi-country deployment
• You're genuinely curious about how customer operations actually work
• You'll push back on an unrealistic timeline rather than over-promise
• Fluent in English and Spanish; Portuguese a strong plus
• Comfortable traveling to customer sites across Mexico, Brazil, and Colombia

Compensation

Experienced Technical PM: CAD $36,000–$50,000 annually (approximately MXN $480,000–$672,000 annually / MXN $40,000–$56,000 monthly).

Junior Technical Coordinator: CAD $22,500–$31,500 annually (approximately MXN $300,000–$420,000 annually / MXN $25,000–$35,000 monthly).

Ideal Backgrounds

Solutions/sales engineering at a fleet-camera or telematics company, technical deployment PM at a security/AV integrator, or implementation engineering at a B2B SaaS+hardware company with regional LATAM ownership.

AI Usage

We use AI and automation across the business, and we expect you to as well — with your own judgment and review layered on top of anything AI produces.

Diversity & Equal Opportunity

GoZen Intelligence is an equal opportunity employer. Accommodation is available on request throughout the hiring process, consistent with applicable employment standards.

Why Join Us

• Own a region, not just a role — a real path to leading LATAM solutioning as we grow
• Work on hardware and software fleets actually rely on day to day
• Small, cross-functional team where your fixes to “how we work” actually ship
• Hybrid Mexico City base with real variety — pre-sales one week, on-site install the next