SOC Engineer I (Mexico) New

Dyopath; México; A distancia; MXN 254.000 - 304.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Major Medical Insurance covers you and

Descripción de la vacante

DYOPATH is seeking a SOC Engineer I to monitor security alerts, perform initial triage, and escalate incidents to keep client environments secure. This entry-level role offers hands-on experience with SIEM, EDR, and cloud security across Windows, Linux, and cloud platforms.

Based in Mexico and remote, you’ll work second shift (4pm–12am) with weekend coverage as needed. Competitive benefits and training opportunities are provided.

Formación

• High school diploma or equivalent required; associate degree preferred.
• 0-1 year in help desk, SOC or IT operations; foundational cyber concepts.
• Willingness to obtain CompTIA certifications and learn security tools.

Responsabilidades

• Monitor security alerts across SIEM, EDR, and cloud platforms.
• Perform initial triage and follow runbooks to resolve or escalate.
• Document incidents, investigations, and daily activities clearly.
• Collaborate with senior engineers to develop skills and processes.
• Support 24/7 operations with on-call rotations as needed.
• Adhere to SOPs, policies, and client requirements.

Conocimientos

Cybersecurity fundamentals

Incident response basics

Documentation

Communication

On-call readiness

Educación

Associate's or Bachelor's degree in IT/Cybersecurity

High school diploma

CompTIA A+

CompTIA Network+

CompTIA Security+

Herramientas

SIEM

EDR

Ticketing systems

Cloud monitoring (Azure/AWS)

Descripción del empleo

Are you passionate about cybersecurity and eager to launch your career in Security Operations? Do you enjoy solving problems, learning new technologies, and helping protect organizations from emerging threats?

We are looking for a SOC Engineer I who is ready to develop their technical skills, collaborate with experienced security professionals, and help strengthen security operations across our clients' environments.

Why You’ll Love Working Here

• Purposeful Work – Your efforts help protect critical systems, data, and business operations from cyber threats.
• Growth & Development – Gain hands‑on experience with security monitoring, threat detection, incident response, and industry-leading security tools while building a strong cybersecurity foundation.
• Innovative Culture – Join a team that values continuous learning, collaboration, and staying ahead of the evolving threat landscape.
• Supportive Team Environment – Work alongside experienced engineers and security professionals who are committed to helping you grow your cybersecurity career.

Awesome Benefits

• Savings / Monthly 13% cap
• Pantry Vouchers 9% deposited every month
• Christmas Bonus: 25 days of your daily income
• Vacations - 12 days after the first year
• Anniversary Bonus - 10 days of base salary
• Vacation Premium – 40% first year
• Major Medical Insurance covers you and your immediate family
• Life Insurance
• Quarterly Bonus
• Marriage or Bereavement Time Off
• Maternity/Paternity Time Off
• Ergonomic Chair
• 250 pesos monthly stipend for internet and electricity
• Full benefits overview atdyopath.com/careers

Role Overview

• Location: Remote (Mexico)
• Schedule: 2nd shift (4p-12 midnight); Saturday through Wednesday
• Pay Rate: 25,000 (MXN)

Your Mission as a SOC Engineer I

As a SOC Engineer I, you will monitor security alerts and events, perform initial threat triage, and escalating incidents as needed to help maintain a secure and resilient operational environment.

• Monitor and respond to alerts across security, network, systems, and cloud platforms.
• Follow Standard Operating Procedures (SOPs) to triage, resolve, or elevate issues appropriately.
• Maintain accurate documentation of incidents, investigations, and daily operational activities.
• Collaborate with senior engineers and analysts to develop technical and investigative skills.
• Participate in on-call rotations and shift coverage as required to support 24x7 operations.
• Adhere to company policies, client requirements, and compliance standards.
• Identify opportunities to improve processes and operational efficiency.

Security Operations Responsibilities

• Monitor SIEM, EDR, and threat intelligence platforms for actionable security alerts.
• Perform initial triage and event correlation using established runbooks and procedures.
• Validate alerts to reduce false positives and improve operational effectiveness.
• Escalate suspicious activity and potential security incidents to senior team members.
• Support vulnerability management initiatives by tracking remediation efforts.
• Document investigation findings and response actions for compliance and operational purposes.

Systems Operations Responsibilities

• Monitor server health, services, and infrastructure performance using operational dashboards.
• Perform basic triage on system alerts involving service interruptions, resource utilization, and storage concerns.
• Leverage foundational knowledge of Windows, Linux, and Active Directory environments.
• Assist with routine operational tasks such as service restarts, log collection, and patch validation.
• Escalate complex issues following established procedures and SOPs.
• Maintain accurate documentation of incidents and resolutions.

Cloud Operations Responsibilities

• Monitor Azure, AWS, and Microsoft 365 environments for availability, performance, and critical alerts.
• Review monitoring platforms such as Azure Monitor and AWS CloudWatch to validate service health.
• Identify and escape issues affecting production cloud environments and business operations.
• Assist with validating backup success, replication status, and recovery readiness.
• Support cloud governance and compliance initiatives through established operational processes

What You Bring to the Team

Education & Certifications

• High school diploma or equivalent required.
• Associate's or Bachelor's degree in Information Technology, Cybersecurity, or a related field preferred.
• Internship experience or relevant coursework in networking, cybersecurity, or systems administration is a plus.
• Preferred certifications (or willingness to obtain):
• CompTIA A+
• CompTIA Network+
• CompTIA Security+

Experience & Skills

• 0-1 year of experience in a help desk, technical support, SOC, or IT operations environment.
• Foundational understanding of cybersecurity concepts such as phishing, malware, vulnerabilities, and least privilege.
• Basic knowledge of networking and systems concepts including IP addressing, DNS, firewalls, and Windows/Linux operating systems.
• Strong attention to detail with the ability to follow structured processes and accurately document work performed.
• Ability to manage multiple alerts, prioritize effectively, and escalation issues appropriately.
• Excellent written and verbal communication skills.
• Eagerness to learn, accept feedback, and continuously develop technical skills.
• Basic familiarity with SIEM, EDR, ticketing systems, or security tools through coursework, labs, internships, or self-study is a plus.
• Ability to support a 24/7/365 operational environment, including nights, weekends, and holidays when needed.

Why This Role Rocks

As a SOC EngineerI, you won't just monitor alerts, you'll build the foundation for a successful career in cybersecurity. You'll gain hands‑on experience with security technologies, threat detection, incident response, and operational monitoring while working alongside experienced professionals committed to your growth.

This role is open to applicants residing in Mexico.

This role is open to applicants in Mexico only.

Equal Opportunity Employer

DYOPATH is committed to a work environment free of all forms of discrimination. DYOPATH recruits and hires without regard to age, color, disability, gender, gender identity, genetic information, marital status, military status, national origin, race, religion, sexual orientation, veteran status, or any other legally protected characteristic. For more information about DYOPATH, please visit our website at www.dyopath.com . The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.