Shipping & Logistics Specialist

J-K Network Services; Veracruz; A distancia; MXN 167.000 - 301.000; Jornada completa

Descripción de la vacante

J-K Network Services is seeking a Customer Support Specialist to join its fully remote team, supporting customers worldwide. You will be the first point of contact, resolving inquiries through chat, email, and phone with empathy and accuracy.

Based remotely, you will collaborate with a global operations group and help maintain high satisfaction by delivering timely, clear guidance and effective issue resolution.

Descripción del empleo

Our client is seeking a highly motivated and customer‑centric Customer Support Specialist to join their fully remote team, supporting operations for Cancún, Quintana Roo. In this role, you will be the primary point of contact for customers, providing exceptional assistance and resolving inquiries through various digital channels. You will play a crucial part in ensuring customer satisfaction and loyalty by delivering timely, accurate, and empathetic support. This is an excellent opportunity to work from anywhere, collaborating with a global team dedicated to providing outstanding service and driving company success.

About the Role

Our client is seeking a highly motivated and customer‑centric Customer Support Specialist to join their fully remote