ServiceNow Technical Lead: Enterprise IT & Integrations

Corning Inc.; Monterrey; On-site; MXN 900,000 - 1,300,000; Full time

Job summary

Corning Inc. in Monterrey, Mexico, is seeking a ServiceNow Technical Lead to drive delivery and optimization of ServiceNow solutions across enterprise environments.

You will lead module implementations, integrations, data migration activities, and platform enhancements while ensuring best practices, governance, and compliance. The ideal candidate has 5+ years of hands-on ServiceNow experience, deep ITSM/ITOM expertise, and proven leadership of cross-functional teams.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Minimum of five years of hands-on ServiceNow experience, including large-scale enterprise implementations.
• Experience with integrations, data migration, IT service management practices, and digital transformation.
• Advanced expertise in one or more ServiceNow areas, including IT Service Management, IT Operations Management, Strategic Portfolio Management, Human Resources Service Delivery, Customer Service Management, Security Operations, Governance, Risk and Compliance, or App Engine Studio.
• Proven experience leading cross-functional teams and delivering complex ServiceNow projects, with strong communication and stakeholder-management skills.
• ServiceNow Certified System Administrator certification plus at least one relevant ServiceNow Application Developer or Implementation Specialist certification.

Responsibilities

• Lead the implementation, configuration, quality assurance, and validation of ServiceNow modules and platform changes.
• Collaborate with stakeholders and cross-functional teams to gather requirements and deliver effective technical solutions.
• Manage integrations with third-party systems and support data migration activities.
• Provide technical guidance and mentorship while maintaining documentation and supporting continuous improvement initiatives.

Skills

Cross-functional leadership

Stakeholder management

Communication skills

Mentorship

Project delivery

Education

Bachelor’s degree in Computer Science or related field

ServiceNow certifications

5+ years ServiceNow experience

Tools

ServiceNow Platform

ITSM

Data migration

Integrations

Job description

Corning Inc. in Monterrey, Mexico, is seeking a ServiceNow Technical Lead to drive delivery and optimization of ServiceNow solutions across enterprise environments.

You will lead module implementations, integrations, data migration activities, and platform enhancements while ensuring best practices, governance, and compliance. The ideal candidate has 5+ years of hands-on ServiceNow experience, deep ITSM/ITOM expertise, and proven leadership of cross-functional teams.