ServiceNow Platform Chief Architect & Strategy Lead

Alloy Enterprises; San Pedro Garza García; Presencial; MXN 1.200.000 - 1.800.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Comprehensive benefits package

Descripción de la vacante

Johnson Controls seeks a ServiceNow Platform Owner & Chief Architect to lead the technical strategy, architecture, and implementation of the enterprise ServiceNow platform. This executive-level role defines long-term vision, governance, and standards across ITSM, ITOM, CMDB, and HRSD, driving AI, automation, and digital workflow capabilities.

The leader will govern a global team of architects, developers, admins, and partners, ensuring secure, scalable, and maintainable solutions with strong

Formación

• 10+ years of ServiceNow experience across architecture, engineering, and platform leadership.
• Proven experience designing enterprise-scale ServiceNow architectures and complex integration ecosystems.
• Experience leading platform transformation, modernization, and large-scale implementation initiatives.

Responsabilidades

• Own the enterprise ServiceNow platform roadmap, technical strategy, and modernization plan.
• Lead platform architecture decisions across modules, integrations, and automation.
• Define platform standards for scalability, security, and reliability; govern upgrades and deployment controls.

Conocimientos

ServiceNow

Platform leadership

Enterprise architecture

ITSM ITOM CMDB

Security and compliance

Stakeholder management

Herramientas

ServiceNow

Descripción del empleo

Johnson Controls seeks a ServiceNow Platform Owner & Chief Architect to lead the technical strategy, architecture, and implementation of the enterprise ServiceNow platform. This executive-level role defines long-term vision, governance, and standards across ITSM, ITOM, CMDB, and HRSD, driving AI, automation, and digital workflow capabilities.

The leader will govern a global team of architects, developers, admins, and partners, ensuring secure, scalable, and maintainable solutions with strong