ServiceNow ITOM Developer Assoc Manager

Accenture México; Monterrey; Híbrido; MXN 600.000 - 900.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Career development opportunities

Access to innovative methodologies and tools

Constant training

Work environment focused on teamwork

Participation in international projects

Descripción de la vacante

Accenture México is seeking a Custom Software Engineer to design and enhance custom software solutions across platforms. The ideal candidate will leverage advanced ServiceNow skills to deliver high-performing solutions aligned with business needs.

The role offers a dynamic work environment with opportunities for career development, constant training, and participation in international projects. This position supports flexible work models including on-site, hybrid, and remote.

Formación

• Experience in ServiceNow development and ITOM.
• Advanced English skills required.

Responsabilidades

• Design and implement innovative software solutions based on client requirements.
• Collaborate with cross-functional teams to ensure seamless integration of software components.
• Perform testing, troubleshooting, and debugging activities.

Conocimientos

ServiceNow Development

ServiceNow ITOM

CMDB (Configuration Management Database)

ServiceNow ITSM

ServiceNow ITOM Service Mapping

ServiceNow Incident Management

Descripción del empleo

DARE TO BE A PART OF THE CHALLENGE!

COME AND JOIN OUR TEAM TOGETHER WE CAN MAKE THE DIFFERENCE!

Did you know that Accenture is leading the digital transformation in the World?

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Our main purpose is to collaborate with our clients, so they can become high-performance businesses. Accenture is present in more than 200 offices, 120 cities, 56 countries and approximately 743,000 employees worldwide.

Offer

• Career development according to your profile and interests.
• Work in one of the best companies and feel proud.
• Access to an innovative methodology and tools.
• Direct contact with experts worldwide.
• Use of work schemes and cutting‑edge technologies.
• Constant training.
• Work environment based on teamwork and collaboration.
• Participation in International Projects

Responsibilities

As a Custom Software Engineer, you will be responsible for designing, developing, and enhancing custom software solutions across platforms and applications. You will leverage modern frameworks, agile methodologies, and best practices to deliver scalable, high‑performing solutions aligned with business needs.

You will act as a Subject Matter Expert (SME), collaborating with multiple teams, supporting technical decisions, and driving effective team performance. You will provide solutions to complex challenges, contribute to key technical decisions, and ensure successful delivery across initiatives.

Key Responsibilities

• Design and implement innovative software solutions based on client requirements.
• Collaborate with cross‑functional teams to ensure seamless integration of software components.
• Perform testing, troubleshooting, and debugging activities to maintain high‑quality standards.
• Stay updated with emerging technologies and industry trends to improve software development practices.
• Mentor junior team members and promote knowledge sharing within the team.
• Develop and enhance solutions using the ServiceNow platform and related technologies.

Required Technical Skills (Mandatory)

• ServiceNow Development
• ServiceNow ITOM
• CMDB (Configuration Management Database)

Preferred / Desirable Skills

• ServiceNow ITSM
• ServiceNow ITOM Service Mapping
• ServiceNow Incident Management

Location

Monterrey / Ciudad de México

Work model

On-site / Hybrid / Remote (confirm required modality)

English Level

Advanced English required