Senior Windows Endpoint Patch & Configuration Mgmt Engineer

Jones Lang LaSalle Incorporated; Mexico; Remote; MXN 900,000 - 1,300,000; Full time

Job summary

Jones Lang LaSalle Incorporated in Jalisco, Mexico seeks an experienced Configuration Management Systems Engineer to join the Global Configuration Management team in the Digital Workspace Services group. The role focuses on lifecycle management, security, and patching of ~60,000 Windows workstations and ~600 AWS Workspaces, with a global collaboration model and a focus on process improvement.

Ideal candidates will drive patch management through Intune, Autopilot, and MCM, troubleshoot Windows

Qualifications

• Experience with Intune for patching OS, drivers, BIOS, apps and device management.
• Proficient in Windows 11 management lifecycle including Autopilot provisioning.
• Strong PowerShell scripting for task automation and solutions.
• Familiar with AI chat tools and AI-powered workflow enhancements.
• Experience with AI tools to improve efficiency is a plus.

Responsibilities

• Test, validate, and deploy monthly and on-demand patches for Windows OS and applications using Intune, MCM, and PatchMyPC.
• Configure and manage Autopilot for device provisioning.
• Define and manage security patching policies via Intune and GPO.
• Monitor and troubleshoot Windows Update across tenant and endpoints.
• Collaborate with security teams to remediate critical CVEs and threats.
• Serve as senior escalation point for complex endpoint issues and documentation.
• Contribute to process improvements and future direction of endpoint management.
• Participate in a follow‑the‑sun support model and maintain operational documentation.

Skills

Intune patching

Windows 11 management

PowerShell scripting

AI tools knowledge

Power BI reporting

Global collaboration

Patch testing

Windows Update troubleshooting

Tools

MCM/SCCM

Intune

PatchMyPC

Autopilot ESP

ESP

Graph API

PowerShell

Power BI

Job description

Jones Lang LaSalle Incorporated in Jalisco, Mexico seeks an experienced Configuration Management Systems Engineer to join the Global Configuration Management team in the Digital Workspace Services group. The role focuses on lifecycle management, security, and patching of ~60,000 Windows workstations and ~600 AWS Workspaces, with a global collaboration model and a focus on process improvement.

Ideal candidates will drive patch management through Intune, Autopilot, and MCM, troubleshoot Windows