Global Windows Endpoint Patch Engineer (Intune/Autopilot)

Jones Lang LaSalle Incorporated; Jalisco; A distancia; MXN 550.000 - 850.000; Jornada completa

Descripción de la vacante

Jones Lang LaSalle Incorporated is seeking a Configuration Management Systems Engineer for our Mexico COE. You will manage Windows endpoints lifecycle, patching, security compliance, and Autopilot provisioning for a global fleet of ~60,000 devices including ~600 AWS Workspaces.

You will collaborate with security and global teams to resolve complex issues. The role emphasizes automation via PowerShell, AI-assisted tooling, and ongoing process improvements in a fast-paced environment with

Formación

• In-depth experience with Intune patching for OS, drivers, BIOS, apps and Autopatch.
• Experience with Autopilot device provisioning and ESP/group tags.
• Proficient in PowerShell scripting to automate tasks.
• Strong troubleshooting of Windows Update and Windows 11 issues.
• Familiarity with AI chat tools and AI agents for operations is a plus.

Responsabilidades

• Test, validate, and deploy monthly and on-demand patches for Windows OS, drivers, BIOS, and apps using Intune, MCM, and PatchMyPC.
• Configure and manage Autopilot for device provisioning and enrollment.
• Define and manage security patching compliance via Intune and GPO.
• Monitor Windows update processes and troubleshoot issues from tenant and endpoints.
• Collaborate with security to remediate CVEs and implement action plans.
• Serve as senior escalation point for complex endpoint issues with cross-functional teams.
• Contribute to process improvements and future direction of endpoint management tech.
• Stay current with AI-enabled tools to enhance efficiency and security.
• Develop internal docs, KB articles, diagrams, and SOPs; support roadmap planning.

Conocimientos

Intune patching

Autopilot

PowerShell scripting

Group Policy (GPO)

MCM/SCCM

AI tools (ChatGPT/C Claude)

Patch management

PatchMyPC

Windows Update troubleshooting

Security patching compliance

Herramientas

Intune

Autopilot

MCM/SCCM

PatchMyPC

PowerShell

Microsoft Graph API

Descripción del empleo

Jones Lang LaSalle Incorporated is seeking a Configuration Management Systems Engineer for our Mexico COE. You will manage Windows endpoints lifecycle, patching, security compliance, and Autopilot provisioning for a global fleet of ~60,000 devices including ~600 AWS Workspaces.

You will collaborate with security and global teams to resolve complex issues. The role emphasizes automation via PowerShell, AI-assisted tooling, and ongoing process improvements in a fast-paced environment with