Senior WebSphere Middleware Administrator – Incident & Ops Lead

Wipro; Región Centro; Sur place; MXN 550 000 - 900 000; Plein temps

Résumé du poste

Wipro Limited seeks a Middleware Application Administrator in Mexico City or Guadalajara to manage and optimize enterprise middleware services. You will triage incidents, perform advanced troubleshooting, and ensure SLA targets are met while collaborating with technical teams.

The role emphasizes performance tuning, disaster recovery readiness, and knowledge sharing to strengthen service quality. On-site work is expected at Mexico City or Guadalajara locations, with potential for cross-team

Qualifications

• WebSphere Admin experience required.
• 5-8 years of relevant work experience.
• Subject to standard ITIL/operational practices.

Responsabilités

• Triaging and resolving high-priority tickets with roots in system defects.
• Monitor SLA compliance and escalate as needed to avoid delays.
• Analyze performance data and assist capacity planning for efficiency.

Connaissances

WebSphere Admin

Description du poste

Wipro Limited seeks a Middleware Application Administrator in Mexico City or Guadalajara to manage and optimize enterprise middleware services. You will triage incidents, perform advanced troubleshooting, and ensure SLA targets are met while collaborating with technical teams.

The role emphasizes performance tuning, disaster recovery readiness, and knowledge sharing to strengthen service quality. On-site work is expected at Mexico City or Guadalajara locations, with potential for cross-team