Senior Technical Account Manager for Fraud & Risk Solutions

Relx Plc; Ciudad de México; Hybrid; MXN 900,000 - 1,500,000; Full time

Job summary

LexisNexis Risk Solutions in Mexico City is seeking a Senior Technical Account Manager to maximize value from fraud, risk, and identity solutions. You will engage as a trusted advisor across customer teams, guiding strategy and optimization.

You will lead governance of engagements, run workshops and executive reviews, and translate complex data into actionable business recommendations. Fluency in Spanish and English is required.

Qualifications

• Experience in Technical Account Management or similar customer-facing roles within a tech environment.
• Strong analytical, communication, and executive stakeholder-management skills.
• Fluent in Spanish and English; able to operate in bilingual environments.

Responsibilities

• Serve as trusted advisor and primary point of contact for a portfolio of strategic customers.
• Own the end-to-end governance and delivery of customer engagements, including scope, objectives, timelines, risks, dependencies, resources, and change management.
• Lead customer workshops, engagement activities, and executive business reviews to align stakeholders on goals, requirements, and expected outcomes.
• Translate technical concepts, data insights, and analytical findings into clear business-focused recommendations for customers.

Skills

Android

iOS

SQL

Python

Spanish

English

Job description

LexisNexis Risk Solutions in Mexico City is seeking a Senior Technical Account Manager to maximize value from fraud, risk, and identity solutions. You will engage as a trusted advisor across customer teams, guiding strategy and optimization.

You will lead governance of engagements, run workshops and executive reviews, and translate complex data into actionable business recommendations. Fluency in Spanish and English is required.