Senior Systems Engineer (Windows / Linux)

Sovos Latinoamérica; Ciudad de México; Híbrido; MXN 800.000 - 1.400.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible Time-Off

Comprehensive Health benefits

Meal Vouchers

Bi-Weekly Meeting Free Days

Mentoring Programs

Training and Development programs

Descripción de la vacante

Sovos Latinoamérica is seeking a Senior Systems Engineer to design, implement, and optimize enterprise systems and infrastructure. You will drive automation, enhance platform performance, and support compliance initiatives while mentoring teammates.

You will collaborate across architecture, engineering, product, database, and operations to deliver end-to-end solutions and maintain operational excellence within a hybrid work model in CDMX region.

Formación

• Bachelor’s degree in Computer Science, MIS, or related IT field.
• Strong English communications skill.
• Availability to attend the office once a week (Condesa, CDMX).
• 7–10 years of experience in IT or systems engineering environments.
• Strong experience in server design, virtualization, storage, and backup solutions.
• Hands-on experience supporting enterprise infrastructure in production environments.
• Familiarity with SaaS platforms and n-tier application architectures.
• Solid understanding of networking concepts including routing, firewalling, ACLs, and virtual networking.
• Proven ability to troubleshoot and resolve complex technical issues.
• Excellent analytical, problem-solving, documentation, communication, and collaboration skills.

Responsabilidades

• Troubleshoot and resolve complex server and infrastructure issues.
• Manage platforms by addressing incidents and change requests for server and systems technologies.
• Design, implement, and support system architectures including virtualization, storage, networking, and backup solutions.
• Drive automation and deployment using Terraform, Puppet, Python, Jenkins, and automox.
• Execute engineering tasks related to system design, integration, optimization, and lifecycle management.
• Collaborate with architecture, engineering, product, database, and operations teams to deliver end-to-end solutions.
• Utilize Jira Service Management for work intake, change management, and CAB-related activities.
• Apply industry best practices to support, assess, test, and implement multi-tier and multi-site solutions.
• Create and maintain technical and operational documentation, including design diagrams and disaster recovery plans.
• Mentor junior engineers and contribute to team knowledge sharing and technical standards.

Conocimientos

Troubleshooting complex infra

Automation mindset

Mentoring

Cross-functional collaboration

Educación

Bachelor's degree in Computer Science

MIS/related IT field

Herramientas

Terraform

Puppet

Python

Jenkins

Automox

Nagios

Grafana

VMware

NSX

Rubrik

F5

Pure Storage

Descripción del empleo

Build Your Future with Sovos

Build your future with Sovos. If you're seeking a career where innovation meets impact, you've come to the right place. As a global leader, Sovos is transforming tax compliance from a business requirement to a force for growth while revolutionizing how businesses navigate the ever-changing regulatory landscape. At Sovos, we're dedicated to more than just solving compliance challenges – we're committed to making a positive and lasting difference in everything we do. Our teams operate on the modern edge of digital technology, working not only to solve complex business challenges but also to enrich our personal, professional, and local communities. Our purpose-built systems provide the tools you need to thrive in a world where governments demand increased visibility, faster reporting and greater control over business processes. Excited about the possibilities? So are we! Don’t worry if you don't check all the boxes – we’re focused on hiring the right people, not just the "right" resume. It's not about what you've done elsewhere; it's all about what you're capable of doing here.

The Work You'll Do

As a Senior Systems Engineer, you will play a pivotal role in designing, implementing, and optimizing enterprise systems and infrastructure to ensure reliability, scalability, and security. You will collaborate with cross-functional teams to deliver technical solutions that align with business and operational requirements. Your expertise will drive automation, enhance platform performance, and support compliance initiatives. Serving as a technical mentor, you will contribute to system standards, documentation, and knowledge sharing, helping to elevate the team’s capabilities and maintain operational excellence.

More Specifically, You Will

• Troubleshoot and resolve complex server and infrastructure issues
• Manage platforms by addressing incidents and change requests for server and systems technologies
• Design, implement, and support system architectures including virtualization, storage, networking, and backup solutions:
  • UCS Blade Server virtualization
  • Monitoring tools such as Nagios and Grafana
  • VMWare
  • Domain Controllers
  • Pure Storage
  • F5 Load Balancers
  • NSX virtual networking
  • Rubrik backup
• Drive automation and deployment using tools such as Terraform, Puppet, Python, Jenkins, and automox
• Execute engineering tasks related to system design, integration, optimization, and lifecycle management
• Collaborate with architecture, engineering, product, database, and operations teams to deliver end-to-end solutions
• Utilize Jira Service Management for work intake, change management, and CAB-related activities
• Apply industry best practices to support, assess, test, and implement multi-tier and multi-site solutions
• Create and maintain technical and operational documentation, including design diagrams and disaster recovery plans
• Mentor junior engineers and contribute to team knowledge sharing and technical standards

What We Need From You

• Bachelor’s degree in Computer Science, MIS, or a related Information Technology field
• Strong English communications skill
• Availability to attend the office once a week (Condesa, CDMX)
• 7–10 years of experience in IT or systems engineering environments
• Strong experience in server design, virtualization, storage, and backup solutions
• Hands-on experience supporting enterprise infrastructure in production environments
• Familiarity with SaaS platforms and n-tier application architectures
• Solid understanding of networking concepts including routing, firewalling, ACLs, and virtual networking
• Proven ability to troubleshoot and resolve complex technical issues
• Excellent analytical, problem-solving, documentation, communication, and collaboration skills

What Does Sovos Offer You?

The tools to enhance your life - because we want you to enjoy your life outside of work and inside!

• Flexible Time-Off
• Comprehensive Health benefits
• Meal Vouchers to assist with food expenses
• Bi-Weekly Meeting Free Days
• Mentoring Programs
• Globally recognized Training and Development programs

Sovos is an equal opportunity employer committed to providing an environment that celebrates diversity and where equal employment opportunities are available to all applicants and employees. We do not discriminate against race, color, religions, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic provided by law. At Sovos, all employees are encouraged to bring their whole selves to work.