Senior Storage & Backup Engineer - On-Site

Qualcomm; Ciudad de México; On-site; MXN 480,000 - 720,000; Full time

Job summary

Qualcomm Intl Inc., Mexico Branch Office is seeking a Senior Storage & Backup engineer with 3–5 years of IT experience to manage enterprise storage, backups, and recovery. You will work in a global IT operations team focusing on NetApp, Dell Isilon, Pure Storage, Cohesity, and traditional backup tools.

The position requires on-site work with an 8/5 on-call rotation. You will interact with multiple vendor teams and maintain service levels using standard incident and change processes in

Qualifications

• 3+ years in IT with a bachelor’s degree, or 5+ years without a bachelor’s degree.
• Strong experience with enterprise storage and data protection.
• Proficiency with NetApp, Dell Isilon, Pure Storage and VAST storage platforms.

Responsibilities

• Provide Tier1/2 support for storage and backup technologies.
• Participate in 8/5 on-call rotation including weekends/holidays.
• Work 100% on-site in the office environment.
• Monitor capacity, performance, and service reliability.
• Troubleshoot storage/backup issues and coordinate with vendors.
• Manage patches and upgrades for storage/backup systems.
• Handle tickets in ServiceNow with SLA/KPI adherence.
• Create reports, dashboards, and knowledgebase articles.

Skills

Storage engineering

Backup systems

NetApp

Dell Isilon

Pure Storage

Cohesity

Veeam

NetBackup

Tape libraries

Scripting basics

Vendor support coordination

Education

Bachelor's degree in IT

Master's degree

Tools

NetApp

Dell Isilon

Pure Storage

Cohesity

Dell EMC Networker

Veeam

NetBackup

Tape libraries (Oracle / Spectra Logic)

Splunk

Ansible (basic)

Job description

Qualcomm Intl Inc., Mexico Branch Office is seeking a Senior Storage & Backup engineer with 3–5 years of IT experience to manage enterprise storage, backups, and recovery. You will work in a global IT operations team focusing on NetApp, Dell Isilon, Pure Storage, Cohesity, and traditional backup tools.

The position requires on-site work with an 8/5 on-call rotation. You will interact with multiple vendor teams and maintain service levels using standard incident and change processes in