Senior SRE: Incident Commander & Automation Lead (Remote)

Infojini Inc; México; Remote; MXN 1,200,000 - 1,800,000; Full time

Job summary

Infojini Inc. is seeking a Senior SRE to join our LATAM remote team, focusing on real-time incident response, automation, and reliability across multi-cloud environments. This role partners with US-based engineering teams to ensure availability and performance of critical systems.

Key responsibilities include incident command during outages, rapid RCA, and advancing automation to reduce toil, with a heavy emphasis on incident bridges and cross-functional collaboration.

Qualifications

• Strong incident management and triage in production environments.
• Solid Linux systems administration including performance and networking.
• Hands-on experience with AWS core services (S3, Lambda, Load Balancers, ECS, EC2).

Responsibilities

• Act as first responder to alerts and production incidents, assessing severity and initiating mitigation actions.
• Lead bridge calls as Incident Commander during major incidents.
• Drive root cause isolation within 30 minutes for critical incidents when possible.
• Communicate effectively across engineering, product, and leadership during high-pressure situations.

Skills

Incident management

Linux administration

AWS core services

GCP/Azure familiarity

CI/CD pipelines

Tools

GitHub

GitLab

Job description

Infojini Inc. is seeking a Senior SRE to join our LATAM remote team, focusing on real-time incident response, automation, and reliability across multi-cloud environments. This role partners with US-based engineering teams to ensure availability and performance of critical systems.

Key responsibilities include incident command during outages, rapid RCA, and advancing automation to reduce toil, with a heavy emphasis on incident bridges and cross-functional collaboration.