Senior SAP Ariba & ERP Integration Specialist

3287 SSS Carrier, S. de R.L. de C.V.; Monterrey; On-site; MXN 650,000 - 1,000,000; Full time

Benefits offered by this job

Well‑being programs

Competitive total rewards package

Job summary

Carrier is seeking a Senior Associate, Enterprise Systems Integration to act as Level2 escalation for SAP Ariba, resolving complex issues and partnering with procurement, finance, and IT teams. This hands‑on role focuses on integration and workflow optimization across ERP systems.

You will configure Ariba modules, manage incidents, and contribute to steady platform operations. Strong English skills and 3–5 years of SAP Ariba experience are required.

Qualifications

• Analytical and detail‑oriented with SLA‑driven support experience.
• Bachelor’s degree in CS or IS or equivalent.
• 3–5 years’ hands‑on SAP Ariba support/configuration experience.
• Advanced English proficiency.
• Proficiency with ITSM tools and ITIL‑based processes.

Responsibilities

• Serve as Level2 escalation for SAP Ariba modules (Buying/Invoicing, Sourcing, Contracts, Supplier Lifecycle & Performance).
• Troubleshoot complex functional and technical issues, including workflow errors and master data discrepancies.
• Develop, configure, and maintain Ariba solutions (forms, workflows, catalog management, business rules).
• Support integrations between Ariba and ERP systems (SAP S/4HANA or ECC) via middleware, CIG, or APIs.
• Manage incidents, service requests, and change tickets within SLAs; document root causes.

Skills

Analytical

Detail-oriented

English proficiency

ITIL‑based support

Education

Bachelor's degree in Computer Science / Information Systems

Tools

SAP Ariba

ITSM tools

S/4HANA / ECC experience

Job description

Carrier is seeking a Senior Associate, Enterprise Systems Integration to act as Level2 escalation for SAP Ariba, resolving complex issues and partnering with procurement, finance, and IT teams. This hands‑on role focuses on integration and workflow optimization across ERP systems.

You will configure Ariba modules, manage incidents, and contribute to steady platform operations. Strong English skills and 3–5 years of SAP Ariba experience are required.