Senior Salesforce Developer - Service & Field Cloud Expert

International Business Machines Corporation

Región Centro

On-site

MXN 400,000 - 800,000

Full time

8 days ago

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Job summary

International Business Machines Corporation in Mexico is seeking an experienced Salesforce developer/architect to lead the design and development of scalable Service Cloud and Field Service Cloud solutions. You will collaborate with business stakeholders to translate requirements into robust technical designs and drive secure, compliant implementations.

The role involves mentoring junior developers, conducting code reviews, maintaining technical documentation, and staying current with Salesforce

Qualifications

Experience designing scalable Salesforce apps (Service Cloud & Field Service Cloud).
Proficient in Apex, Visualforce and LWC.
Strong collaboration with stakeholders and mentoring juniors.
Focus on data security and regulatory compliance in energy sector.
Experience integrating Salesforce with enterprise systems.

Responsibilities

Lead design and development of scalable Salesforce applications focused on Service Cloud and Field Service Cloud.
Collaborate with stakeholders to translate requirements into robust technical solutions.
Implement and optimize service processes: case management, work orders, scheduling, mobile workforce.
Mentor junior developers, conduct code reviews, and contribute to docs and best practices.
Stay current with Salesforce releases and innovations affecting service operations.
Configure and administer the platform, write Apex, Visualforce, and develop LWC.
Ensure smooth integration with enterprise applications.