Senior Salesforce Developer — Service Cloud & Automation

Sovos Latinoamérica; Ciudad de México; Presencial; MXN 800.000 - 1.200.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health benefits

Meal vouchers

Mentoring programs

Training & development

English club

Descripción de la vacante

Sovos LatAm in Mexico City is seeking a skilled Salesforce architect/developer to design, build, and optimize Service Cloud and related Salesforce solutions for our global Support Services.

You will own the end-to-end implementation, translate business needs into Salesforce configurations, maintain a healthy release pipeline, and partner with product owners to deliver scalable, secure capabilities across time zones.

Formación

• 3+ years developing on the Salesforce platform, with at least 3 years focused on Service Cloud.
• Strong Apex, LWC, SOQL, and REST integration experience.
• Salesforce Administrator and Platform Developer I certifications required; Service Cloud Consultant preferred.
• Bachelor's degree in Computer Science, Information Systems, or related field.
• Fluent English, able to collaborate across time zones.

Responsabilidades

• Design, configure, and develop Salesforce solutions across Service Cloud, Experience Cloud, Einstein Bots, Messaging, and Omni-Channel Routing.
• Own the mix of declarative and programmatic work to meet each use case.
• Maintain clean metadata, version control, and a healthy release pipeline.
• Collaborate with CX Product Owner to translate business needs into designs with trade-offs.
• Lead implementation from design through deployment, including tests and hypercare.
• Build and maintain integrations between Salesforce and broader support stack.

Conocimientos

Salesforce development

Service Cloud

Apex

LWC

REST integration

SOQL

Security best practices

Educación

Bachelor's degree in Computer Science/Info Systems

Descripción del empleo

Sovos LatAm in Mexico City is seeking a skilled Salesforce architect/developer to design, build, and optimize Service Cloud and related Salesforce solutions for our global Support Services.

You will own the end-to-end implementation, translate business needs into Salesforce configurations, maintain a healthy release pipeline, and partner with product owners to deliver scalable, secure capabilities across time zones.