Senior Salesforce Business Analyst (CRM & Analytics)

Ingredion Incorporated; Región Centro; Híbrido; MXN 600.000 - 900.000; Jornada completa

Descripción de la vacante

Ingredion Incorporated in Mexico is seeking a Sr. Salesforce Business Analyst to lead high-value Salesforce projects in an agile environment, partnering with stakeholders to deliver automation, process improvements, and analytics that boost sales productivity.

You will own requirements, roadmap, testing, training, and change management, stay current with Salesforce releases, and help translate business needs into scalable CRM solutions across Go-To-Market teams.

Formación

• Bachelor's degree or equivalent professional experience.
• 5+ years in business analysis, product management, data analysis, or BI.
• Salesforce certification is highly desired (Admin, Advanced Admin, Sales Cloud Consultant).
• Deep Salesforce expertise or experience with other CRM platforms.
• Experience with SAP or similar ERP systems.
• Experience leading complex projects with change management.
• Strong quantitative analysis skills, Excel advanced.
• Excellent verbal and written communication skills.
• Ability to travel up to 15%+.

Responsabilidades

• Identify opportunities to drive sales productivity via technology, data, and processes.
• Manage product roadmap, release planning, and feature delivery.
• Lead requirements gathering, testing, and change management activities.
• Develop training materials and conduct end-user Salesforce training.
• Measure performance and report outcomes.
• Collaborate with regional CRM leads and vendors to drive adoption.
• Stay current with Salesforce releases and best practices.

Conocimientos

Salesforce expertise

Business analysis

Data analysis

Change management

Communication

Stakeholder management

Problem solving

Excel advanced

Educación

Bachelor's degree or equivalent

Herramientas

Salesforce

SAP

CRM platforms

Descripción del empleo

Ingredion Incorporated in Mexico is seeking a Sr. Salesforce Business Analyst to lead high-value Salesforce projects in an agile environment, partnering with stakeholders to deliver automation, process improvements, and analytics that boost sales productivity.

You will own requirements, roadmap, testing, training, and change management, stay current with Salesforce releases, and help translate business needs into scalable CRM solutions across Go-To-Market teams.