Senior Salesforce Administrator (Sales Cloud, Service Cloud, Flow Automation)

EQUALS TRUE; Guadalajara; A distancia; MXN 1,291,000 - 1,661,000; Jornada completa

Descripción de la vacante

A global inclusive talent network is seeking a Senior Salesforce Administrator to optimize their Salesforce systems. You will work remotely and be responsible for administering the Salesforce platform, implementing automation, and supporting integrations. Ideal candidates will have extensive experience in Salesforce administration and a commitment to inclusivity. This organization promotes remote work and values diversity.

Servicios

USD salary with currency flexibility

Paid Company Holidays

Medical, Safety, & Wellness benefits

Free live business language classes

Formación

• 5+ years of Salesforce administration experience, including Sales Cloud and Service Cloud.
• Strong expertise in Flow, automation tools, and declarative development.
• Excellent problem-solving skills, able to troubleshoot issues across systems.

Responsabilidades

• Administer and optimize Salesforce Sales and Service Cloud.
• Design and implement scalable Flow automations and other solutions.
• Monitor and maintain system performance and compliance.

Conocimientos

Salesforce administration experience

Flow automation tools expertise

Problem-solving skills

Communication skills

Experience with Jira

Educación

Salesforce Administrator Certification

Advanced Admin or App Builder preferred

Herramientas

Salesforce Sales and Service Cloud

SAP

Jira

Descripción del empleo

REMOTE FIRST, INCLUSIVE ALWAYS.

EQUALS TRUE started when a type design geek and a talent nerd decided to create real change in the technology industry workforce. So they built the first-in-industry authentic talent partner to help organizations build cultures and scale internationally with the best talent in the Americas.

We are the only organization in Latin America that was founded with a commitment to be inclusive, treat individuals fairly, pay them equally, and provide them with a great professional experience each day, and only want the best. These values are what ground our business modundeel and practices each day.

We are different, awkward, techie, and weird people in all the right ways. So, if you’re looking for a new career partner who’s remote-first, has a true social mission, and only works with companies that share our values, let’s talk about our Senior Salesforce Administrator role today. Here’s what you need to know about this position:

THE WORK

• Administer and optimize Salesforce Sales and Service Cloud, including user setup, permissions, roles, page layouts, and Lightning UI improvements.
• Design and implement scalable Flow automations, validation rules, approval processes, and other declarative solutions to streamline business processes.
• Troubleshoot and resolve system issues with a problem-solving mindset, minimizing business disruption.
• Partner with developers and IT to support and improve integrations with SAP and other external systems.
• Work with stakeholders and manage work intake and backlog using Jira or a similar ticketing tool.
• Monitor and maintain system performance, ensuring compliance with governor limits and Salesforce best practices.
• Build and maintain dashboards and reports; analytics experience (e.g., Einstein/Tableau CRM) is a major plus.
• Act as a liaison between business and technical teams, translating requirements into solution designs.

NEEDED EXPERTISE

• 5+ years of Salesforce administration experience, including Sales Cloud and Service Cloud.
• Strong expertise in Flow, automation tools, and declarative development.
• Experience with SAP or ERP system integrations preferred.
• Proficient in platform fundamentals including data modeling, sharing & security, and platform limits.
• Excellent problem-solving skills, able to troubleshoot issues across systems.
• Knowledge of Salesforce governor limits and order of operations.
• Strong communication and documentation skills; comfortable working independently.
• Experience with Jira and agile environments.
• Salesforce Administrator Certification required; Advanced Admin or App Builder preferred.
• Analytics experience a strong plus.

OUR BENEFITS & PERKS

• We pay in USD on a platform that allows you to convert, allocate and disburse your salary as you want and into almost any currency that you choose.
• Paid Company Holidays.
• Medical, Safety, & Wellness benefits
• Free live business language classes
• …and more perks being added each quarter

Interested? Great! Please send us your CV/Resume to start the conversation. EQUALS TRUE is a global inclusive talent network of like-minded software engineers, agileists, and design thinkers. We build and develop safe, inclusive, equitable and balanced teams for companies that need to scale globally in a socially responsible way.

EQUALS TRUE is open to all qualified candidates. We never evaluate qualified people on anything other than their skills, work history, training, and ability to do the job. We respect the right of people to live the life they want without judgements. We practice wage equality, create a culture of belonging, insist upon respect for all our people, make every effort to accommodate all disabilities, and work only with companies that share our values. We are proud to be a global equal opportunity employer. And as such we never discriminate based on race, religion, color, national origin, disability, sexual orientation, gender, gender identity, status as a veteran, or any other protected status. We also consider qualified applicants with non-violent and non-financial related criminal histories.

Additionally, EQUALS TRUE is committed to providing reasonable accommodations for candidates with disabilities throughout our hiring processes. If you need any assistance or accommodations due to a disability, please let us know.

Website: https://equalstrue.tech/

#EQUALSTRUE