Senior QA Lead – Enterprise POS & Test Strategy

Toshiba Global Commerce Solutions - External; Región Centro; Presencial; MXN 420.000 - 660.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Life insurance

Major medical with dental and vision

Savings fund for employees

Pension plan

Vacation and floating days

Descripción de la vacante

Toshiba Global Commerce Solutions is seeking a Senior Software Test Engineer to support enterprise retail and POS solutions. This senior role requires strong technical judgment and the ability to lead quality efforts across complex environments.

The role will lead customer-facing QA activities for assigned programs, including test strategy, lab validation, issue triage, defect quality, release readiness, and deployment support.

Formación

• 8+ years of software testing experience, including 5+ years in POS or enterprise transaction systems.
• Extensive customer-facing experience supporting testing, UAT, deployments, upgrades, issue triage, and production readiness.
• Strong troubleshooting and analytical skills across software, configuration, hardware, data, and environments.
• Experience with SQL, REST APIs, log analysis, distributed systems, and system configuration analysis.
• Proven ability to lead QA activities across cross-functional and distributed teams without direct authority.
• Experience creating test strategies, readiness criteria, execution plans, and reusable QA artifacts.
• Strong judgment in distinguishing product defects from configuration, integration, environment, data, workflow, hardware, or expected behavior issues.
• Excellent communication, stakeholder management, and problem-solving skills.

Responsabilidades

• Lead end-to-end QA activities for enterprise POS solutions, including functional, integration, regression, upgrade, and UAT testing.
• Serve as the primary QA contact within assigned program, aligning across internal and customer teams.
• Translate customer workflows and deployment risks into actionable test plans and readiness assessments.
• Troubleshoot and diagnose complex issues across software, configuration, data, hardware, and environments.
• Validate customer-reported issues and ensure defects are actionable with evidence.

Conocimientos

POS testing

Test leadership

SQL

REST APIs

UAT

defect analysis

Herramientas

Test management tools

Defect tracking systems

Descripción del empleo

Toshiba Global Commerce Solutions is seeking a Senior Software Test Engineer to support enterprise retail and POS solutions. This senior role requires strong technical judgment and the ability to lead quality efforts across complex environments.

The role will lead customer-facing QA activities for assigned programs, including test strategy, lab validation, issue triage, defect quality, release readiness, and deployment support.