Senior QA Lead for Enterprise POS Solutions

toshibaglobalcommercesolutions; Región Centro; Presencial; MXN 650.000 - 950.000; Jornada completa

Descripción de la vacante

Toshiba Global Commerce Solutions seeks a Senior Software Test Engineer to lead QA across enterprise POS solutions. You will own test strategy, lab validation, and issue triage while coordinating with internal and customer teams to ensure deployment readiness.

You will translate complex customer workflows into actionable test plans, drive defect prevention, and raise quality standards across geographies with strong testing leadership and collaboration.

Formación

• 8–10 years of software testing experience.
• 5+ years in POS or enterprise transaction systems.
• Customer-facing testing, UAT, deployments, issue triage, and production readiness.
• Strong troubleshooting and analytical skills across software, configuration, hardware, data, and environments.
• Experience with SQL, REST APIs, log analysis, distributed systems, and system configuration analysis.
• Proven ability to lead QA activities across cross-functional and distributed teams without direct authority.
• Excellent communication and stakeholder management, with ability to influence decisions in complex situations.

Responsabilidades

• Lead end-to-end QA activities for enterprise POS solutions, including functional, integration, regression, upgrade, and UAT testing, plus test strategy and go/no-go readiness.
• Serve as the primary QA contact within the program, leading lab validation, deployment readiness, issue triage, and stakeholder alignment.
• Translate customer workflows, business requirements, and deployment risks into actionable test plans and readiness assessments.
• Troubleshoot and diagnose complex issues across software, configuration, data, and hardware using logs, APIs, and environment configurations.
• Validate customer-reported issues and ensure defects are actionable with reproducibility, logs, and business impact.
• Maintain parity between customer and internal lab environments, including POS devices and configurations.
• Define and uphold QA standards for coverage, defect quality, evidence, lab readiness, and release readiness.
• Create and review test plans and handoff packages to enable distributed QA teams to execute consistently.
• Drive defect prevention and continuous quality improvements based on trends and customer feedback.
• Communicate test progress, risks, and readiness clearly to technical and non-technical stakeholders.

Conocimientos

QA leadership

Test strategy

UAT testing

Stakeholder mgmt

SQL

REST APIs

Distributed systems

Troubleshooting

POS testing

Issue triage

Herramientas

SQL tools

API testing

Logs analysis

Config analysis

Descripción del empleo

Toshiba Global Commerce Solutions seeks a Senior Software Test Engineer to lead QA across enterprise POS solutions. You will own test strategy, lab validation, and issue triage while coordinating with internal and customer teams to ensure deployment readiness.

You will translate complex customer workflows into actionable test plans, drive defect prevention, and raise quality standards across geographies with strong testing leadership and collaboration.