Senior Professional Services Consultant

Buscojobs México; Veracruz; A distancia; MXN 1,465,000 - 2,199,000; Jornada completa

Descripción de la vacante

Una empresa global de consultoría está buscando un Director de Servicios Profesionales para LATAM. El candidato ideal liderará el equipo de servicios profesionales, enfocándose en el crecimiento estratégico y la satisfacción del cliente. Se requiere experiencia construyendo prácticas de servicios en entornos empresariales y habilidades en liderazgo. Esta posición es remota, con preferencia por candidatos en Ciudad de México o Monterrey.

Servicios

Paquete de compensación competitiva

Bono por desempeño

Seguro de salud

Formación

• Experiencia en construcción de una práctica de Servicios Profesionales en un entorno empresarial.
• Experiencia con clientes empresariales en proyectos y entrega.
• Capacidad para construir relaciones a largo plazo con los clientes.

Responsabilidades

• Liderar y hacer crecer la organización de servicios profesionales de LATAM.
• Ejecutar estrategias para generar crecimiento y satisfacción del cliente.
• Gestionar el P&L de servicios profesionales, incluyendo métricas de rentabilidad.

Conocimientos

Liderazgo

Crecimiento estratégico

Orientación al cliente

Educación

Título universitario

Descripción del empleo

Senior Director of Professional Services, LATAM

Cuauhtémoc, Distrito Federal CoreX Corp

Hoy

Senior Director of Professional Services (LATAM) – Remote

At CoreX we're on a mission to build the world's greatest ServiceNow consultancy, creating transformative solutions that shape how enterprises evolve their businesses and drive success through every technology era.

We're seeking a Senior Director, Professional Services – LATAM, passionate about driving growth, leadership, and strategic vision. You will lead the evolution of our Latam-based services teams across the full value chain (Advise, Implement & Operate – PS) to accelerate customer value and deliver exceptional outcomes. Reporting to the Global CoE Head, you will be the accountable leader for all aspects of our professional services practice including services expansion, delivery, and operations.

Location note: candidates located in Mexico City or Monterrey are preferred.

Responsibilities

• Lead and grow the LatAm professional services organization, building a high-performing team recognized as best in class.
• Drive customer value realization, revenue growth, high customer satisfaction, and employee engagement.
• Act as a customer success evangelist, championing ServiceNow solutions and ensuring alignment with customer outcomes.
• Shape and communicate the mission, vision, values, and leadership traits to guide the practice.

Success Pillars for the role

1. Lead Strategy

• Influence the regional vision to define the overall strategy and long-term goals.
• Drive growth, profitability, and value for people, customers, and shareholders.
• Develop scalable strategies to ensure consistent results and exponential growth.
• Inspire a high-performing team and enable career opportunities.

2. Build Great Talent & Teams

• Attract, retain, and develop world-class talent; scale a multidisciplinary services organization.
• Cultivate a high-performing, agile, one-team culture.
• Lay the foundation for an industry-focused ServiceNow professional services practice.

3. Execute with Excellence

• Standardize and continually improve processes to deliver a reliable, high-value customer journey.
• Collaborate with Sales, Partner Management, and Center of Excellence to provide a customer-centric, single-front experience.
• Align with executive and sales objectives and practices from day one.
• Own the professional services P&L; manage revenue, profitability, utilization, margin, engagement health, and adoption metrics.

4. Win in the Marketplace

• Define Go-to-Market strategies and portfolio offerings for evolving ServiceNow adoption.
• Collaborate with Customer Outcomes teams to scale operations and maintain high customer satisfaction.
• Engage as a trusted executive partner to customers and influence marketing to build brand stickiness.
• Drive deal size, win rate, pipeline, and backlog through industry focus and quality delivery.

Experience & Requirements

• Proven direct experience building a Professional Services practice in an enterprise setting with revenues of $30M+.
• Enterprise client experience leading projects and delivery units with local and global AAA clients (e.g., Femsa, Cemex, Banorte, Liverpool, Bimbo, Grupo México, etc.).
• Strong cultural fit with CoreX values and objectives; stable, long tenures; customer-centric mindset with empathy for client objectives.
• Ability to understand business needs, adapt to client timelines, and negotiate effectively; cross-team collaboration mindset.
• Experience building long-term client relationships that generate ongoing business and referrals.
• Travel approximately 20% of the time; location: CDMX or Monterrey, N.L.
• Competitive compensation package, Performance Bonus, Health insurance, Generous PTO, Birthday Day Off, Parental Leave, Wellness Programs.

About CoreX

At CoreX, we’re on a mission to empower customers to harness the power of ServiceNow, unlocking trapped value in their Business Operations – from Customers and Suppliers to Finance, Supply Chain, and Procurement orgs. Powered by ServiceNow since 2009, we’re building a best-of-the-best ecosystem team and uniting talented professionals who want to be part of something special.

Professional Services Consultant

Ayer

Description

Join the business behind world-class technology brands. Deliver cutting-edge IT solutions while benefiting from a multinational ethical organization that helps build a better future. Role focuses on selling and delivering professional services across branches, meeting sales and ecosystem development objectives; coordination with the USA engineering team for delivered projects.

Requirements

• Lic. in Industrial Engineering, Systems, Administration, Marketing, International Business or related field.
• At least 2 years of experience selling technology solutions/services oriented to value (data center, cybersecurity, IoT, networks, backups, etc.).
• Technical and commercial knowledge of the technology business; distribution knowledge is a plus.
• Forecast management, monthly as per strategy and category goals.
• Proficiency in Microsoft Office and CRM; Power BI is a plus.
• Advanced English; project follow-up and management for short to long term.
• Competencies: analytical thinking, results orientation, effective communication, teamwork, client focus, negotiation, strategic analysis.

Let's shape tomorrow. With Ingram Micro you’ll find opportunities for growth, a strong work environment (recognized as GPTW), and a diverse, equal-opportunity workplace.

Customer Practice Manager, Professional Services

Ayer

7+ years of technical specialist, design and architecture experience; 5+ years database experience (SQL, NoSQL, Hadoop, Spark, Kafka, Kinesis); 7+ years consulting and large-scale project delivery; 5+ years software development; 3+ years cloud-based solution experience; 7+ years customer-facing project management; Bachelor’s degree or equivalent experience.

Role overview

The Amazon Web Services Professional Services team seeks Customer Practice Managers to lead customer journeys that accelerate business outcomes, acting as trusted advisors and driving transformational programs. Responsibilities include strategic roadmaps, executive relationships, cross-functional collaboration, and delivering bookings targets. Travel as needed.

About the team

AWS ProServe is a global team helping customers realize business outcomes with cloud, with a focus on customer-first initiatives, mentorship, and career growth.

Qualifications

• Good understanding of cloud market; strong sales and consulting services skills; stakeholder management; C-level approach.

Delivery Consultant - Application Architecture, Professional Services

Ayer

Experience highlights

• SOA, ESB, and n-tier architectures; Spanish and English communication; AWS certifications preferred.

Job details

Location: Mexico City; Roles include Solutions Architect and related responsibilities.

Data Cloud Consultant, Professional Services, Google Cloud

Ayer

Minimum qualifications

• Bachelor’s degree; 5 years in project management and technical delivery; 5 years designing data pipelines and data modeling; experience with Hadoop, Spark, Hive, SQL; 30% travel; bilingual English/Spanish.

Preferred qualifications

• MBA or MS; cloud certification; Kubernetes experience; diverse tech disciplines; customer-facing migration experience; strong communication skills.

About the job

Google Cloud Consulting ProServe helps customers transform using Google Cloud. Responsibilities include architecture, deployment, collaboration with internal teams, and travel up to 30%.

Responsibilities

• Package approaches, best practices, and published assets; manage project scope and timelines; travel 30% as needed.

Google is an equal opportunity employer with accommodations available on request.

Sr. Delivery Consultant - Data Architecture, Professional Services

Ayer

Overview

The AWS ProServe team seeks a Sr. Delivery Consultant - Data Architecture to design and implement data architectures (Data Lake, Lake House, Data Mesh), perform on-site assessments, and guide data & analytics solutions. Travel up to 50% may be required.

Key responsibilities

• Define and implement data architectures; deliver on-site assessments; create reusable artifacts.
• Collaborate with AWS teams to package best practices; assist with client engagements and migration strategies.
• Travel and client engagements as needed; develop data-driven enterprise visions.

About the team

AWS ProServe emphasizes customer success, collaboration, and a culture of inclusion and mentorship.

Basic qualifications

• 5+ years of cloud architecture and implementation experience (AWS preferred).
• 5+ years in data technologies (SQL/NoSQL/Hadoop/Spark/Kafka/Kinesis).
• 5+ years delivering cloud projects; English proficiency required.
• Bachelor’s degree in Business, CS, or related field.

Preferred qualifications

• Experience with data governance, data lakes, and analytics; AWS certifications; cross-functional collaboration.

Responsibilities continue with customer-facing delivery and knowledge sharing.

Security Cloud Consultant, Google Cloud Professional Services (English)

Ayer

Minimum qualifications

• Bachelor’s degree or equivalent; 5 years secure cloud solutions experience; customer-facing project management; English proficiency.

Preferred qualifications

• Experience with cloud security, FedRAMP/PCI/HIPAA, security architecture, and cloud security engineering; English communication; strong problem-solving skills.

About the job

Google Cloud Consulting ProServe helps customers transform through Google Cloud; responsibilities include architecture, guidance, and travel up to 30%.

Responsibilities

• Work with internal teams to package methodologies; manage project scope and timelines; travel as needed.

Google is an equal opportunity employer with accommodations available on request.