Senior Payroll SME & Project Liaison

Turtle Trax S.A.; México; Remote; MXN 1,004,000 - 1,451,000; Full time

Benefits offered by this job

Remote-friendly

Job summary

Turtle Trax S.A. seeks a Senior Payroll Analyst for a 3-month freelance project to coordinate payroll initiatives with an external payroll/BPO provider.

The role emphasizes SME payroll expertise, stakeholder management, and project coordination, rather than pure payroll processing. You will bridge client and provider, identify gaps, and drive delivery with global payroll best practices.

Qualifications

• 5+ years in Payroll or HR Operations.
• End-to-end payroll processes experience.
• Experience with third-party payroll providers/BPOs.
• Experience coordinating across multiple stakeholders.
• Strong analytical and problem-solving skills.
• Independent, freelance/project-based work.

Responsibilities

• Act as a primary operational interface between the client and the payroll/BPO provider.
• Provide Payroll SME support, helping stakeholders understand payroll processes, requirements, dependencies, and operational impacts.
• Coordinate payroll-related activities, deliverables, timelines, and follow-ups across internal and external teams.
• Support project planning and execution, ensuring key actions, dependencies, risks, and open items are properly tracked.
• Facilitate meetings between the client, payroll provider, HR, Finance, and other relevant stakeholders.
• Translate business and payroll requirements into clear actions for the appropriate teams.
• Review payroll processes and workflows to identify gaps, inconsistencies, risks, or opportunities for improvement.
• Support investigation and resolution of payroll-related issues, coordinating with SMEs and service provider teams.
• Monitor service delivery and elevate potential risks, delays, or recurring issues when necessary.
• Support process documentation, requirements gathering, status reporting, and action tracking.
• Provide recommendations based on payroll best practices and operational experience.
• Help maintain alignment between business expectations and the payroll provider's scope and capabilities.

Skills

Payroll SME

Stakeholder management

Project coordination

BPO coordination

English proficiency

Tools

Workday

ADP

Job description

Turtle Trax S.A. seeks a Senior Payroll Analyst for a 3-month freelance project to coordinate payroll initiatives with an external payroll/BPO provider.

The role emphasizes SME payroll expertise, stakeholder management, and project coordination, rather than pure payroll processing. You will bridge client and provider, identify gaps, and drive delivery with global payroll best practices.