Senior Operations Supervisor

Energie Gestalter; Santa Catarina; Presencial; MXN 600.000 - 900.000; Jornada completa

Descripción de la vacante

Carrier is seeking a Senior Operations Supervisor in Santa Catarina, NL, Mexico to lead daily manufacturing and production operations, driving productivity, quality, safety, delivery, and cost performance. The role emphasizes cross‑functional leadership and continuous improvement initiatives.

The candidate should have 5+ years in operations management, a relevant bachelor’s degree, and strong English communication skills, with advanced Excel and Power BI proficiency to support KPI tracking and

Formación

• 5+ years of experience in Operations Management in a manufacturing setting.
• Bachelor’s Degree in Engineering, Operations Management, or related field.
• Strong analytical, problem‑solving, and decision‑making skills.
• Advanced English communication skills (written and verbal).
• Advanced proficiency in Microsoft Excel and Power BI.
• Experience leading production teams and driving KPI performance.
• Knowledge of Lean Manufacturing and continuous improvement.

Responsabilidades

• Oversee daily manufacturing and production operations across multiple cells.
• Lead staff and production teams to meet KPIs and drive productivity.
• Optimize workflows, schedules, and cost performance through CI initiatives.
• Foster accountability, collaboration, and operational excellence.
• Interface with customers to understand needs and ensure service levels.

Conocimientos

Operations Management

Cross-functional leadership

Lean Manufacturing

Problem solving

English communication

Educación

Bachelor's Degree in Engineering or related field

Operations Management or related field

Herramientas

Microsoft Excel

Power BI

Descripción del empleo

About Carrier

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting‑edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure the safe transport of food, life‑saving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world‑class, inclusive workforce that puts the customer at the center of everything we do.

About the role

The Senior Operations Supervisor is responsible for overseeing daily manufacturing and production operations, leading professional staff and production teams to ensure the achievement of key operational objectives. This role drives productivity, quality, safety, delivery, and cost performance by optimizing workflows, managing production schedules, and implementing continuous improvement initiatives. The position also leads cross‑functional teams to achieve operational KPIs while fostering a culture of accountability, collaboration, and operational excellence.

Key Responsibilities

As a Senior Operations Supervisor, you’ll be responsible for:

• Ensures all quality related items for multiple cells or a complex cell are complete and documented to meet established quality standards.
• Guides cost reduction and process improvement in multiple cells or a complex cell to ensure efficiency of operations and cost effectiveness.
• Plans and executes scheduling for multiple cells or a complex cell to meet production schedules.
• Guides the sequencing of work, such as build and delivery, for multiple cells or a complex cell to optimize productivity.
• Supervises activities for materials and logistics problem resolution for multiple cells or a complex cell to ensure availability of materials and smooth operations.
• Manages cell performance and productivity for multiple cells or a complex cell to maximize productivity.
• Guides production innovation, including additive manufacturing, for multiple cells or a complex cell to enhance production capabilities.
• Interfaces with customers to understand customer needs and issues and ensure that the customers receive satisfactory standards of service.

Requirements

• 5+ years of experience in Operations Management.
• Bachelor’s Degree in Engineering, Operations Management, or a related field.
• Strong analytical, problem‑solving, and decision‑making skills.
• Advanced English communication skills (written and verbal).
• Advanced proficiency in Microsoft Excel and Power BI.
• Experience leading production teams and driving operational performance through KPI management.
• Knowledge of Lean Manufacturing, continuous improvement methodologies, and process optimization.
• Ability to lead cross‑functional teams in a fast‑paced manufacturing environment.

Benefits

We offer a competitive total rewards package that may include other benefits and well‑being programs. Offerings vary by role and location and are designed to support employees’ health, security, and success.

If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at [e-mail]. We will make every effort to meet your needs in accordance with applicable laws.

Equal Opportunity Statement

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

Company Culture

At Carrier we make modern life possible by delivering groundbreaking systems and services that help homes, buildings and shipping become safer, smarter and more sustainable. We exceed the expectations of our customers by anticipating industry trends, working tirelessly to master and revolutionize them. Our team of approximately 56,000 dedicated individuals continues to mold industry standards by pursuing the latest research and developments to improve the lives of our customers. We’re constantly growing, seeking out talented, likeminded people who are committed to our primary duty: to be the world’s first choice in security, shipping and HVAC technology.