Senior Operations Supervisor

Carrier Global Corporation; Santa Catarina; Presencial; MXN 700.000 - 1.100.000; Jornada completa

Descripción de la vacante

Carrier Global Corporation in Mexico City is seeking a Senior Operations Supervisor to oversee daily manufacturing and production operations, optimize workflows, and drive continuous improvement to meet key KPIs.

You will lead cross-functional teams, ensure quality and safety, manage production schedules, and partner with customers to align on service levels while fostering an environment of accountability and operational excellence.

Formación

• 5+ years of experience in Operations Management.
• Bachelor's Degree in Engineering, Operations Management, or a related field.
• Strong analytical, problem-solving, and decision-making skills.
• Advanced English communication skills (written and verbal).
• Advanced proficiency in Microsoft Excel and Power BI.
• Experience leading production teams and driving operational performance through KPI management.
• Knowledge of Lean Manufacturing, continuous improvement methodologies, and process optimization.

Responsabilidades

• Ensures quality items for multiple cells or a complex cell meet established standards.
• Guides cost reduction and process improvement across cells.
• Plans and executes scheduling for multiple cells to meet production schedules.
• Guides work sequencing to optimize productivity.
• Supervises materials and logistics problem resolution for availability and smooth operations.
• Manages cell performance and productivity to maximize output.
• Guides production innovation, including additive manufacturing, to enhance capabilities.
• Interfaces with customers to understand needs and ensure satisfactory service.

Conocimientos

Operations management

Analytical skills

English proficiency

Excel

Power BI

Lean manufacturing

Team leadership

KPI management

Educación

Bachelor's degree in Engineering

Herramientas

Excel

Power BI

Descripción del empleo

About Carrier

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure the safe transport of food, life-saving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier.

About the role

The Senior Operations Supervisor is responsible for overseeing daily manufacturing and production operations, leading professional staff and production teams to ensure the achievement of key operational objectives. This role drives productivity, quality, safety, delivery, and cost performance by optimizing workflows, managing production schedules, and implementing continuous improvement initiatives. The position also leads cross-functional teams to achieve operational KPIs while fostering a culture of accountability, collaboration, and operational excellence.

Key Responsibilities

As a Senior Operations Supervisor, you'll be responsible for:

• Ensures all quality related items for multiple cells or a complex cell are complete and documented to meet established quality standards.
• Guides cost reduction and process improvement in multiple cells or a complex cell to ensure efficiency of operations and cost effectiveness.
• Plans and executes scheduling for multiple cells or a complex cell to meet production schedules.
• Guides the sequencing of work, such as build and delivery, for multiple cells or a complex cell to optimize productivity.
• Supervises activities for materials and logistics problem resolution for multiple cells or a complex cell to ensure availability of materials and smooth operations.
• Manages cell performance and productivity for multiple cells or a complex cell to maximize productivity.
• Guides production innovation, including additive manufacturing, for multiple cells or a complex cell to enhance production capabilities.
• Interfaces with customers to understand customer needs and issues and ensure that the customers receive satisfactory standards of service.

Requirements

• 5+ years of experience in Operations Management.
• Bachelor's Degree in Engineering, Operations Management, or a related field.
• Strong analytical, problem-solving, and decision-making skills.
• Advanced English communication skills (written and verbal).
• Advanced proficiency in Microsoft Excel and Power BI.
• Experience leading production teams and driving operational performance through KPI management.
• Knowledge of Lean Manufacturing, continuous improvement methodologies, and process optimization.
• Ability to lead cross-functional teams in a fast-paced manufacturing environment.

Benefits

We offer a competitive total rewards package that may include other benefits and well-being programs. Offerings vary by role and location and are designed to support employees' health, security, and success.

If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at [e-mail]. We will make every effort to meet your needs in accordance with applicable laws.

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.