Senior NPI Operations Lead: Workflow & Delivery

Hewlett Packard Enterprise; Tlaquepaque; Híbrido; MXN 1.200.000 - 2.000.000; Jornada completa

Descripción de la vacante

Hewlett Packard Enterprise in Mexico is seeking a Senior Manager, New Product Introduction Operations to lead the NPI workflow and the operational backbone of Creative Services. You will set standards, guide the team, and ensure processes are accurate, scalable, and ready for launch.

You will shape how NPI operations work today and evolve for tomorrow, leading governance, planning, and execution across multiple stakeholders in a high-volume environment.

Formación

• Bachelor’s degree in Marketing, Communications, Business, Operations, or related field; or equivalent experience.
• Typically 10+ years of experience in creative operations, marketing operations, production operations, or workflow management.
• 8–10 years of people management experience preferred.
• Experience with Workfront or similar workflow/project management systems strongly preferred.
• Experience with DAM platforms, NPI processes, or creative production environments is a plus.

Responsabilidades

• Lead, mentor, and develop a team of NPI Operations PMs, ensuring clarity in roles, expectations, and growth paths.
• Own the end‑to‑end operational strategy for NPI setup in Workfront, ensuring workflows scale across product lines, configurations, and release cycles.
• Set and maintain governance for Workfront workflows, templates, routing, metadata, and permissions.
• Lead resolution of complex operational issues, coordinating across NPI, Marketing, Creative Services, and system owners.
• Serve as a senior operational partner to NPI leads, Marketing teams, and system owners — ensuring alignment on timelines, requirements, and dependencies.
• Shape operational plans that support NPI and Creative Services goals, including resource planning, workflow improvements, and readiness initiatives.
• Perform talent management responsibilities including recruitment, onboarding, coaching, performance management, and career development.

Conocimientos

Workflow Management

Project Management System Governance (

Educación

Bachelor’s degree in Marketing, Communications, Business, Operations, or related field

Descripción del empleo

Hewlett Packard Enterprise in Mexico is seeking a Senior Manager, New Product Introduction Operations to lead the NPI workflow and the operational backbone of Creative Services. You will set standards, guide the team, and ensure processes are accurate, scalable, and ready for launch.

You will shape how NPI operations work today and evolve for tomorrow, leading governance, planning, and execution across multiple stakeholders in a high-volume environment.