Cisco Network Support Engineer - 2nd line

Imatik; México; Presencial; MXN 656.731 - 757.767; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

100% remote position

Exposure to advanced Meraki and Cisco deployments

Opportunity to grow with a fast-moving UK tech business

Descripción de la vacante

A UK-based IT services company is seeking a Cisco Support & Project Engineer for a remote role in Mexico. The ideal candidate will be CCNP certified and possess strong experience in Cisco routing and switching, with excellent English communication skills. This full-time position involves managing support tickets and deploying Cisco solutions. The salary ranges from £26k to £30k annually, with opportunities for growth in a dynamic team.

Formación

• Must have CCNP certification.
• Strong experience with Cisco routing and switching is required.
• Excellent command of English is mandatory.

Responsabilidades

• Manage and deploy Cisco and Meraki solutions for clients.
• Work on support tickets and project delivery tasks.

Conocimientos

CCNP certification

Strong hands-on experience with Cisco routing, switching, and wireless

Deep knowledge of Cisco Meraki

Able to troubleshoot and configure complex network environments

Excellent spoken and written English

Herramientas

Cisco ISE

Firepower

SASE

Descripción del empleo

Overview

Job Title: Cisco Support & Project Engineer (Remote - Mexico)

Company: Imatik

Location: Remote (Mexico)

Please submit your CV in English and answer screening questions in English if applying for this job. Excellent written and spoken English is a requirement for this role.

About Us

Imatik is a specialist Cisco Project and Managed Services provider based in the UK. We design, deploy, and support secure network infrastructures for clients across multiple sectors. We\'re expanding our remote team and looking for a highly skilled Cisco engineer to join us from Mexico.

Role Overview

You’ll work on a mix of support tickets and project delivery tasks, helping manage and deploy Cisco and Meraki solutions for our clients. This is a hands-on technical role suited to someone confident working independently but also as part of a remote team.

Requirements

• CCNP certification (required)
• Strong hands-on experience with Cisco routing, switching, and wireless
• Deep knowledge of Cisco Meraki
• Able to troubleshoot and configure complex network environments
• Excellent spoken and written English

Nice to Have

• Experience with Cisco ISE, Firepower, or SASE
• Familiarity with managed service environments

What We Offer

• 100% remote position
• Exposure to advanced Meraki and Cisco deployments
• Opportunity to grow with a fast-moving UK tech business

Salary £26 - £30k per year.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Information Technology

Industries

• IT Services and IT Consulting

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